Reviews

Extremely helpful and informative I have been a patient for over 30 years. Their professional care and knowledge is second to none

Love this office!! I decided to give them a try for my eye care needs. I appreciate a place where they greet you as you walk in and everyone acknowledge me with a warm Hello! Dr. Hennessey was really detailed. My whole experience was great. I will definitely be coming back and recommending my family and friends. Thank you Dr. and all his staff.

During my visit, I received a great service and was treated with respect. Dr. Hennessey and his staff are highly knowledgeable, professional and kind. I would definitely recommend this place to my family & friends.

I was happy with the service in person, the nurse and doctors are very good. But when i call the lady who speak Spanish was not nice, she was talking to me very hard in a loud voice, i was disappointed because i like the place and the doctors, it’s hard to find somewhere were you feel comfortable. I think they should give some costumer service classes to their employees specifically front desk. We need doctors and they need pato, there is no reason to be rude with the us.

Always good care even with previous issue with my eye...dr always thorough and staff great with choices!....highly recommend

I've been going here for years, My children also and I highly recommend Bard optical. The staff is wonderful and so is the eye doctor. I'm on Meridian and they have a great selection and if I didn't like something or they didn't have the frame that my insurance would pay for..(then they have affordable frames that I can purchase out of pocket) When you walk-in, they greet you with a smile and friendly service.

If I could give zero stars I would. Last year my boyfriend went in to get his prescription glasses and contacts. We spent extra money to get thin lenses that were scratch resistant. The lenses he got are fish bowled, extra thick and scratched within the first 24hours with gentle use. He also wanted soft contacts he's use to getting, and they forced him to get hard lenses. My boyfriend works 40-60 hours a week. The ONLY time he's available is on the weekend. But the doctor is NEVER there on the weekend. And so no corrections can be made on the weekend. We put up with it anyways. So flash forward to last week, he tries to order new contacts he NEEDS them for work. He ordered expedited shipping. They deny his order and tell him he HAS to get a different set and tell him that it will take 5-7 days So he says "yes fine but I NEED expedited shipping" they said "Yes okay we can do it" then they charge him, cancel the order again and still don't select expedited shipping. Do NOT go here. I repeat DO NOT go to Bard Optical. They don't want to help, they don't know how to help and are completely useless. We have spent upwards of $1000 out of pocket. And we are constantly given the run around and treated like second class citizens. WALMART has better service. The goat eating your glasses has better service. Please take my advice and spend your hard earned money elsewhere. This place is a joke.

Recently got Lasik done. The staff, especially Susan, were friendly and thoroughly explained the procedure and after care. Doctor walked me through each step and after the procedure gave my wife a detailed play of what he did and the increased bleeding. I am so happy with my results and being able to wake up with 20/20 vision!

The check in staff and eye specialists were great and very friendly. They clearly explained everything really well and answered any questions I had. However, the place where the eyeglasses are, the staff was not helpful or attentive whatsoever and I've had two bad experiences with that particular department. The first time, when I went to pick out a pair, my mom and I had to wait 25 min because the employee wouldn't even acknowledge us while we waited, she was too busy gossiping with another employee. The second time was today 9/14, my mom went in to pick up the glasses and she had to wait another 15-20 minutes bc no one acknowledged her again. Quite unprofessional and rude in my opinion. Would def recommend having your eyes checked but would NOT buy glasses or even look for any there again.

I recently switched eye care providers to the Rock Island Virdi Eye care clinic, and just recently had an eye exam. Although the service was quality for the eye exam, I have to say my experience picking out my lenses was exceptional. It was exceptional because Yolanda, she took the time to help me pick out glasses with her honest opinion and experienced eye. She then proceeded to help me with a payment option that best fit my needs. To top it off, I had some reservations about some day receiving Lasik eye surgery, and she took the time to share her own experience an satisfaction with the process with me. I am a strong believer that good customer service can set a business apart from the competition, and Yolanda did just that!

I recently had the privilege of receiving eye surgery from Eye Surgeons Associates, and I cannot express enough how outstanding my experience was. From start to finish, every aspect of my care was exceptional. First and foremost, the surgery center maintains experts in their field. They took the time to thoroughly explain the procedure, potential risks, and expected outcomes in a way that was easy to understand. This clear communication immediately put me at ease and instilled confidence in their abilities. The surgery itself was a seamless process. The surgical team demonstrated professionalism, precision, and a high level of competence. I felt comfortable throughout the procedure, thanks to the caring and attentive staff. During the post-surgery, the team continued to provide exceptional care. They closely monitored my progress, addressing any concerns or questions I had promptly. Their dedication to ensuring a smooth recovery was evident in their follow-up appointments. In summary, I can wholeheartedly recommend eye surgeons associates to anyone seeking eye surgery. Their expertise, professionalism, and commitment to patient care are truly commendable. My vision has improved dramatically, and I owe it all to this remarkable surgeon and their team.