Reviews

Terrible place! Christine at the front desk Rude and Unprofessional with a terrible attitude!!!, I'm so glad I left and I would never go back

A very efficient office from beginning to end. Very kind staff. Front desk excellent! Nick was incredible: explained everything and was super fast & efficient. Dr Spencer took the time to thoroughly review my daughters history and read her MRI report before making any decisions. He did multiple tests and it was nice to have immediate results. I have a medical background myself and have full confidence in his knowledge.

There really are no words to express my gratitude to Dr Spencer. My daughter had an eye issue which I was told required immediate in person assessment - of course this happens on a Friday afternoon. Her pediatrician couldn’t fit her in or help via the portal, and 3 other offices I contacted in desperation said they wished they could help but the drs were out of town or full etc. Dr Spencer’s office was closed as he had been in surgery all day, but I was told if I could drive my daughter to his office from Jupiter he would meet me there after his full hospital day. As a new patient - a same day appointment is almost unheard of but with a closed office on a Friday afternoon?! He completed a FULL and very thorough assessment for my daughter and was so kind to us both. He answered my questions and I had an email from my preferred pharmacy that my daughters script was ready for pickup before I had left the parking lot! Couldn’t have asked for better service and I would highly recommend this physician without pause. I’d give 10 stars if I could.

Dr. Spencer really is phenomenal with the little ones. It makes our visits less painful when the Dr. Engages with them. I wouldn't go anywhere else.

Heather and her colleagues are terrific...I would give her 10 stars if I could. She kindly and patiently adjusted my glasses and now I see so much better. I tried buying glasses from an online store but I never saw things clearly with them. It really makes a difference to buy glasses in person from a professional optometrist who can tweak them for your specific eyesight issues. In addition to solving my eyeglass issues, Heather was especially nice and helpful. Thank you!

Doctor gave me the wrong prescription all along and they me treated like I didn't know what I was talking about or that I was lying after rechecking my glasses and changing my prescription twice those girls in front they never actually let me see the doctor at all but instead tried to fix the problem themselves which was very confusing unprofessional in frustrating anyway it took me going to a whole another practice to actually see the doctor and get the correct prescription in the end!! I usually never ever had any problems in the pass with Walmart vision centers except for this one lol

NOT ENOUGH STAFF!! The woman at the front desk is lively and helpful. Why don’t you have more staff to help customers? I waited 20 minutes before she could help me. Then when I went back a week later I had to wait 30 minutes just to pick up my glasses.

So grateful Dr. Carter's staff worked in a immediate appointment for my mother who lost her glasses. Keep in mind - the eyeglasses may not be covered with your insurance, just the eye exam. Had to go somewhere else to get glasses (that were part of her insurance and much more affordable).

My husband and I took our daughter for an eye exam. From start to finish the experience was amazing. Alicia was so thorough and well spoken. She made my husband and I very comfortable before meeting the doctor. Once we were in the room, the … More

Easy breezy eye care experience. Dr. Carter's staff is very pleasant and super knowledgeable. I thoroughly appreciated their expertise and enjoyed my appointment. The glasses shop also provided really great help in finding my new pair of spectacles.

They do a great job!