Reviews

My last visit was 7/08/22. Dr. Paul White is an incompetent, indifferent, and injurious male doctor through neglect. Please if you’re looking for someone who cares about what they’re doing, consider going elsewhere. He is the only presiding OD at the Walmart health optometry center. Originally I came for a prescription refill for my glasses. The female assistant eye practitioner completed my eye exam measuring my eye pressures 25 mmHg in my left eye & 26mmHg in the other. (The normal range 12-21 mmHg) She kindly informed me of these abnormalities to be high & irregular. Her office is adjacent to Dr. Paul White, so subsequently she informed him right in front of me. His assistant asked him if he would like to examine me and despite the measurements given Dr. Paul White, he bluntly replied No. The assistant informed me the computer charting system was down that day. Regardless, I experienced all the eye equipment were operable and within use. No reason not to proceed with protocol bc there are manual forms for charting. I know this bc I am in the medical field. I made persistence with the assistant & I made sure Dr. Paul White saw me. In his office he asked me what am I here for today? Kind of a dumb question considering Doctors are pre-informed. After explaining, I looked into his equipment having me read words so he could issue my new prescription. I asked him about my pressures and he told me to come back next week bc the computer system was down. It was very strange. He didn’t dilate my eyes to verify the reading nor did he use a flashlight to look more in-depth with a scope like normal doctors. I came back the following week as ordered. When I returned he didn’t even know why I was there. So I reminded him. He used the measuring equipment in his office that day whereas he hadn’t before. My pressures were 18mmHg in my left eye and 20 mmHg in the other. He told me his equipment was more accurate than the assistant’s. So I asked why he didn’t verify my values when they were high last week?He literally told me he didn’t know why. I asked him why would you send me home knowing my values were high? No response. He was annoyed with my questions telling me he doesn’t know why since it was a week ago. I had to beg him to at least dilate my eyes and check for a visual inside my eyes. He was hesitant. Finally he went in his cabinet for the solution. He was aggressive whilst pouring in my eyes splattering it in my face. He didn’t warn me it would burn nor that my eyes would go numb. According to him I needn’t a referral nor a prescription for the pressures. He presumed I was fine. He allowed me not to pay anything that day. I went to Sams optical center instead, excellent care from Tara Donovan, ODPC. I’ve been diagnosed with suspected low tension glaucoma with asymmetric opx2 nerves.

Dr. Backas is one of the best optometrists you will ever have the pleasure of getting an eye exam from. He is incredibly thorough PLUS he is one of the most kind, good natured and generous people you will come in contact with. Don't be discouraged that is a walmart - make your appt today! The other staff in the optical department are really fantastic as well.

Wow! I've unknowingly, have have been overpaying for years to have my prescription filled. Came here and I paid half of what I would normally pay. Large selection of frames available. Super friendly and communicative. My glasses were ready the next day! Highly recommend everyone to stop by.

This is by far the best Optical I’ve ever been to! I am familiar with this world because I have struggled with vision my whole life and I have never have found an optometrist for kids that I absolutely love like Dr. Vicky Fisher! She is very professional and informative. She was able to somewhat get through to my daughter about Screen Time. Thank you for that! I also would like to mention how helpful the staff was. My daughter fell in love w some glasses that another client picked out but we’re the last pair and she was sad that she could not have them but Lauren went out of her way to call another location to get them for us. We were so happy! She made my daughters day! I recommend them to anyone who is searching for an optical!

Dr. Joly is the best in the business hands down. He treats you like a person and takes his time and is a master of his craft. His bedside manner is the best in the business. Before my surgery I had one more question and this man came out of the operating room between clients to put my mind at ease. I would give him 10 stars!!!

Horrible and the most unprofessional business EVER. I would have given this place negative stars if possible. Erica, the receptionist is evil - she is unprofessional and a complete liar. I would stay away from this place like the plague.

very nice people. fixed both of my glasses for free

Very kind, knowledgeable people here. They were also very quick and efficient

After arriving 30 minutes early for my appointment and 2 hrs later still not seeing the doctor, I just left. Over booking for financial gain and the client sufferers for it. Stay away unless you got a day to throw away

Dr Benavidez is caring. Availability/Appointment times are a little far out, so patients should make an appointment soon. Some dislike that part, but the good thing is it shows they have repeat business from satisfied patients.