Reviews

I was visiting Denver from out of town and had an emergency situation. Dr. Patron fit me into the practice's busy schedule. His professionalism and expertise are extraordinary, he was very thorough in his examination and explanation, and he was calm and kind with a nervous patient. I really appreciate his care, and the staff's attention.

Great staff! Mark Patron was fantastic and explaining things. Discussed pros and cons of various treatment possibilities with me. At this point, we agreed to continue to observe my retinal issue rather than start a series of eye injections. Going back in 4 months.

I have had the pleasure of seeing Dr. Greely several times. He is very knowledgeable and can explain his diagnosis in terms that anyone can understand. Dr. Geeley is a nice guy that would make anyone comfortable. I plan to ask for Dr. Greeley for future visits to ICON Eyecare.

I went in for a free consultation to see if I would be a good candidate for Lasik and Dr. Greeley was great! He was knowledgeable and gave me good information. He was genuine and cared about my overall eye care. I would recommend him to anyone.

Dr. Greeley was great. I have seen him for the last few years. My surgery was done back in 1999 and it was the best thing ever for me.

I would avoid getting any procedure done here. I had my eye history sent here from my optometrist and TLC said they believe I am a candidate but would like me to come in for a consultation. At the consultation they said I am a great fit for LASIK and to go ahead and schedule the procedure and be sure to take the following day off work. When I came in for surgery, I had to wait an hour before being taken back to fill out the consent forms. They had me fill out the all of the forms and discussed payment and I would be in surgery within 30 minutes. They wanted me to have a quick word with the doctor before payment though. The doctor came in and told me I am not a candidate for LASIK but he will perform PKR. I had not done any research on PKR and when I began asking questions, I received very short responses. I asked if the recovery process was longer and he said I would need 6 days off work and cannot drive for a week with PKR. (unlike LASIK where I had to take one day off work and driving restrictions ended much quicker) I let him know I had only taken the following day off work. He then asked if I was ready for payment. I left the office and decided against going through with the procedure with TLC since I was getting inconsistent information from the staff. I lost all trust in the surgeon when I was told 30 MINUTES before the surgery that they are going to do a different procedure then planned because they just caught this. If someone is performing a surgery on my eyes I want to have full faith in the doctors and the staff. I would encourage anyone looking into laser eye surgery to look elsewhere.

Optometrist is great, but the rest of the staff are questionable. Ordered my prescription glasses on 11/5, was told may take up to two weeks which is fine. Two weeks later no call nothing so I call to find out they’ve been sitting there since the 14th. Whoever answered said I wasn’t the first to have this issue. Common sense would dictate if several people never received the automated text that maybe you should pick up a phone and find out why someone that paid 400 dollars would wait so long to pick up their order, not just let them sit there for over a week.

Wonderful experience with Dr. Cross and Jaymie! Easy to get through the entire process from scheduling the appointment, all the way through getting my glasses picked. I will definitely be back. This is my second time, and it was just as great as the first time here.

Very satisfied with the service of this location. I had a difficult screw missing from my glasses, one that was not regularly available, nor easy to put in if it were. Olivia and Jaymie were so kind and patient with the process and now I can wear my glasses like a human again! Highly recommend

What a great experience! Friendly and fun staff- Stevie was great! Kind, and thorough, Dr. Cross performed my eye exam and answered my questions. Awesome tech at the front desk fixed my current glasses to keep me seeing until my new glasses arrive! Another efficient tech at the front sized my new glasses and made sure I understood the charges being made to my card. Overall delighted! Thank you everyone!

Dr Waldman is the best! We have been seeing him for at least five years and always look forward to our annual visits. He’s the best kind of doctor—warm and inviting while whip smart.