Reviews

Professional and personalized services. The atmosphere is clean, very friendly and welcoming. The staff was very personable. Dr. Boozan made me feel comfortable and was very informative about my situation.

I came here because I was referred by my medical doctor for an eye infection. The place was situated 3 blocks from the Mineola bus terminal so getting here was a breeze. The office was cleaned and air conditioned . I was seen by Dr. William Bozeman MD that gave me a thorough examination and an explanation of my needs. I was prescribed 2 medications and given a prompt follow up appointment for next week. Dr. Bozeman and the staff were professional and attentive to my needs. I look forward to coming here next week.

Amazing service with great people. Having used other retailers in the past for my glasses, I was looking for a reliable optical. This Pearle Vision location fit that and more. Judit was knowledgeable, transparent, warm, welcoming, and overall amazing. She worked with my schedule to get arrange an optical appointment and then pick up my glasses. When the type of glasses that I wanted was unavailable, Judit ordered it for me. Extremely pleased with the service. Looking forward to going back in the future. Highly recommend.

Sharon and Jennifer are the best!!! I accidentally sat on my favorite pair of glasses and bent them super badly and they were able to get them back into shape! I’m not even a paying customer of theirs yet they were so gracious, kind, and attentive towards me. I’m so grateful my glasses are fixed - thank you both so much for such a great experience!

Great Customer Service - Jessie helped me fix my old glasses and helped me get pricing on a new pair. When other stores wouldn’t fix my glasses for me. Great service this is the second time I have been to this store and the service has always been excellent way better than other Pearle Vision I went to.

Wow!!! what a great team. Laura, Alexa and Dr. Donnenfeld made surgery a breeze. No exaggeration. Everything was so smooth and quick. They made me so comfortable during the procedure. I highly recommend them for your lasik surgery. My recovery has been great, no pain at all. Slept for four hours after the surgery and woke up feeling great and able to see perfectly ! Best doctors office experience I’ve had in a really long time !!

The staff and doctors were extremely gentle and welcoming! They were all so great and helpful! They made my eye procedure feel painless and quick. I highly recommend them to anyone! They were very flexible and willing to work with me which was beneficial and I really appreciated that. Dr.Donnenfeld was very friendly and made my Lasik experience shockingly fun. I had come for a consult not realizing I would be going through with it, but shortly found someone who had Dr.D as well and loved him! He was truly the best. I love my new 20/20 vision and am so so happy to have gone here! I had my procedure done 10/27 and my vision has been nothing short of perfect even the day after! It was worth it all.

I wish I could give 0 stars but unfortunately was not an option. TLC prides themselves in customer service, funny they don't have it. I called and left messages and emails and NO ONE ever calls back. With the lawsuit against them this shows that they are incapable of conducting a business. After 1.5 years of me trying to have them correct the error made on my eye, still nothing has been done by them. There offer to me was to go to a other state 2 houre away to maybe see if I qualify to have my procedure done because their Garden City location is closed. I requested my money back so that I can go to another place that would actually do the correct job and instead they offered to refund my :lifetime warranty of $200/eye". They are 100% unprofessional and I will never recommend them to anyone else.

The ladies in that location are very professional, calm, patient, and very nice. I want to say a special thank to Mrs Eboni, she's a sweetheart, she assisted me from the beginning to the very end. Your behavior was well notice Eboni. Thanks.

Great place to come get glasses they also have great deals and a wide selection you can choose from also some brands they also have a deal going on when u buy 2 pair of glasses you get the eye exam for free I mean why not!!! My hubby went and got 2 pairs here with the eye exam also you have to come back in 2 weeks to pick your glasses up which is not bad recommend this place guys

A prime example of getting what you pay for. I’m a single father. Money is always tight. When I needed new glasses? I saw the deals they had so I went here. Of course what I needed didn’t fall exactly within the deal. But I had no problem with that. I picked up my glasses today. They are unwearable. The best description I can give you? It’s like the old projection screen TV. It looks great if you sat directly in front of it. If you’re not staring directly out the middle of this lens? If you turn your head, or look up or down the lens immediately distorts. It was literally making me nauseous. These lenses are absolute garbage. I told the man who gave them to me. He told me I could get a different lens and order new pairs lol. I’m going to cut my losses and go back to Davis Vision Center . Even though only one pair there was 200 and something dollars? It was better than paying 150 for two pairs that I just literally walked over to the trashcan after I pick them up, and threw them away.