Reviews

They are the best!! I came in to see if I could get a same day appointment and they fit me in. The doctor explained every bison to me in terminology that I understood & I was treated very well. May was able to help me decide on the right fit and some beautiful frames. She was kind even when I changed my mind on frames I had already picked out. By far the best service 💯

The doctor's staff did not take my eye health concern seriously, the reason I came to Dr. Gottlieb, and instead pressured me into buying expensive frames and lenses that I did not want or need. I called back after being pressured and asked for a refund, assuming since they told me it would be 2 to 3 weeks to get the lenses that this should be no problem. Clearly it was a problem for them because someone there would be losing a commission or $$$ or something. They put their pocketbook ahead of my health. Instead, I got the runaround on the phone from their staff. First, they put me on hold for 20 minutes. I hung up and called back. This time they told me to call back tomorrow when the office manager gets in. I was in the area so I walked into the office to ask for a full refund. This time they gave me some made-up story about the order already being placed and there was nothing they could do. I told them I wasn't leaving until I received a refund. Then the son, Donald Gottlieb comes out and tells me he can offer a refund but only partially because they have already submitted the information to the lab. He disappears and the clerk comes out and says she can give me a partial refund. I asked for a receipt so that I understood what I was paying for and she tells me they did not have the information and would need to wait 10 days and come back, then they would provide a refund. So I think they pulled the refund number out of thin air or somewhere else! In addition, when I did have my eye exam, the person who performed the initial tests clearly did not know what she was doing. She couldn't operate a single piece of 4 testing machines. She kept having to get up and go ask someone else for help. In the final test, she insisted their equipment had a software error because nothing she tried worked. She finally asked for help again and after several attempts, the other person realized that this person didn't take the lens cap off of the machine. Clearly a rookie mistake, but this did not instill a sense of confidence in their testing. Clearly, Dr. Gottlieb should train his staff better before allowing them to interact in public with patients. I came to Dr. Larry Gottlieb as a former patient to have my eyes checked for a potential health problem, and instead, he and his staff were more concerned about "upselling" selling me frames and lenses to line their pocketbooks. You can tell money was their main concern because Dr. Larry Gottlieb had ordered additional testing after discovering an issue, but after the salesperson completed his sale, he sent me on my way without scheduling the test the doctor ordered. I had to remind him about the test and he didn't know what I was talking about until he checked my chart and said, "Oh yeah, let's get you scheduled for that." While Dr. Larry Gottlieb seemed competent, he allowed his own desire for extra money to get ahead of providing quality healthcare. Shameful.

We love Dr. Gottlieb Optometry! Our whole family goes there! The office staff is so friendly every time you walk in! Myra is the best- She took the extra time and helped me get my sunglass prescription fixed - and ordered new glasses for me! She really went above and beyond to make sure I was happy with my order!! I’m so thankful to her! Our 8 year old just had her first eye exam and they were amazing with her as well!!

Dr.Roizenblatt assisted my family member with a eye emergency after hours. He was thorough, kind and compassionate. He provides concierge level care without the price tag. He has an excellent bed side manner and practices evidence based medicine. We are so grateful 🙏 to find this excellent doctor. …

Dr. Roizenblatt, MD- No much words to say he is a "God given talent." Too much praises for him. Highly recommended.

Dr. Roizenblatt is not only a fabulous surgeon, but he is a compassionate and caring man. We feel very fortunate to have Dr. Roizenblatt as our retina specialist and highly recommend him!

If I could give this place zero stars I would. They over book their clients and squeeze everyone into a small waiting room. Don't bother showing up on time because they have you wait literally two hours before they see you. I've come here twice and it's the exact same experience both times. The doctors miss pronounce every child's name so you have three confused parents getting up everytime they call a kid. Steer clear of this place.

One of the office employees was impolite, disrespectful, and lacking in interpersonal skills. Please appoint new personnel that can treat and look after patients. By saying aloud, "Put your mask on," you can take responsibility and cease acting in a superior manner. We don't have any masks, she says; go outside. Was this kind of service? ghetto service bad language. Thank you considering switching providers

I wish Dr. Jotterand sees my review. My daughter is 9years old now.shes been seen by Dr. jotterand since she was 9months old and had 2 surgeries. But today I was told they would never see my daughter again since I’ve missed 7 appointments which is nonsense. Who’s misses 7 appointments? Not me but apparently I did. How about me missing a whole day of my life with my daughter when I have to wait up to 3hrs to be seen by doctor but have I complaint. Nope not at all. That’s okay I’ll move on. I was on bedrest for 1 month and never did I confirm an appointment back in January. But who am I to argue with front desk when I know that if I missed an appointment I still have to pay my $50 co-pay. That’s okay anyways for the last few years everytime I take my daughter to see the doctor they have new front desk people and I wonder why? good bye Dr. jotterand and my daughter is sure going to miss you but I Im sure we will find a new Great Doctor with better front desk manners and who actually enjoy where they work. ✌🏻

Dr. Grattan is a great professional doctor, she explained and went through everything thoroughly. I had a good first experience with her and her staff.

Dr. Grattan and her assistant were very nice and helpful. It was the first visiting Atlantis Eye and I was happy with the service.