Reviews

This is an awesome location. They have taken care of me tremendously since I’ve been coming to this spot. Efficient making sure they help me understand my options. I have been coming here for a while and I highly recommend this place to anyone who need help with glasses and their prescriptions for their glasses. They do such a good job with me and my family. Becca and Kassady are the ones that I have most of my encounters with great job!

If you want lasik surgery, he's your man. If you want your actual concerns addressed and resolved, along with your prescription.... you might want to consider another doctor. The office staff sails this ship and the lasik surgery must be where all the finesse is because it certainly wasn't in the the actual "exam" done or by the Doctor.

My visit with Dr. Manjoney was okay. I found her to be quite aloof and standoffish with me however very pleasant and full of conversation with her other patients. At the end of my visit she called out to her staff (very loudly) for someone to check me out and when the transaction was completed and I paid my co-pay, she simply walked away without so much as a good bye, nice to meet you, see you at the next appt. Will not be going back

The staff is always so fun and happy. They care and make you feel good being there. They help you pick out glasses and give you honest feedback. They feel like family

My teen daughter had an eye exam & got the 2 pair of glasses for 79.99 + free exam. We worked with asst. manager Becky. She was fantastic, super friendly, knowledgeable, & helpful. The eye Dr. was wonderful as well - I cannot remember his name? The atmosphere was friendly. I recommend this business & location & will be back!

I would not recommend going here. The staff was very unprofessional, I had an ICL appointment yesterday for pre-op consult with a surgeon scheduled on 09/25. I was called in the morning to confirm my appointment and only to find out the surgeon wasn't there when I arrived. 我不会推荐。工作人员不专业

When Dr. Harvey Ohriner was running things, I would never have had the issues that I've had now. The doctor was condescending, I brought my two teenagers with me and when I asked him what their new prescription was, he told me "it's 6 numbers and you wouldn't understand", really? I've been wearing glasses and contacts for 40 years. I know exactly what each number means, how dare you sir. I got a weird vibe from the staff and thought it was just me until my 15 yr old daughter said the exact same thing. Then to top it off, I ordered contacts and the doctor said, "do you want the trial pair? Might as well since they're free." So I said sure, a free pair is great.....When I called to see if my contacts were in a week and a half later, I was told no, only the trial pair showed up. Then I got a call an hour later that all of the boxes were there. So I sent my wife to pick them up since I work nights and sleep during the day. When she got there they only gave her the trial pair. I called to see why and the staff told me that they have us take home the trial pair for a week to make sure that we like the contacts before they give them to me. Well I paid for them, it's the same contacts I've had for years. Why would they not give me all of the boxes? The doctor told me just to go ahead and get them since they were free. So they said we could come back and get them, I would have rather have had them the first time since it is very difficult for us to get there during their business hours and my wife is now at the store with a cart full of groceries. I after 15+ years my family of five is done with this business.

Came into the store on the 23rd of Aug. Unfortunately I don’t know the ladies name that helped me but she did an amazing job at repairing my glasses. For the first time since I got my first set of glasses a year ago from the VA, they have felt great while wearing and fit snuggly. Thanks a bunch. I know she had birds that she owned but thanks for the great help.

Very thorough exam. Dr was great and very helpful. The staff was friendly and helpful as well.

We started using Parkside because a family member worked there. In the past 12 to 18 months, there must have been some changeover in personnel because things have become significantly worse and we will be seeking Eyecare from another provider. These issues, in no particular order are: 1 - while being seen for an eye appointment, we were (4 of us) taken for the additional (and optional) screening. We were therefore charged for the additional screening. However, we were never asked nor was it confirmed that we were seeking the extra screening nor was it confirmed that we wanted to pay for the extra screening. 2 - while waiting to be assisted in our frame selections, we were forgotten about and left to ourselves for over 45 minutes. Both I and my wife needed to get back to work and already knew what frames we wanted. Yet it took 45+ minutes to be assisted, and the woman who finally assisted us had to take multiple attempts at doing the basic math required to estimate our final bill. This ultimately led to an additional over-charge that we were called back for in order to correct. 2a - while we did process the refund for the overpayment, they STILL didn't refund the full amount due to us and we are pending additional funds to come our way. 3 - lastly and most importantly. When we decided to change to another optometrist, we requested our medical records. I am admittedly unfamiliar with HIPAA laws. However, it seems a little not okay that my entire family's optometric medical records were sent via insecure, and unencrypted, email to an account I rarely use anymore due to its compromise in 2008. 4 - additional item to note. When we made it known that we would be seeking care elsewhere, nobody seemed to care. Instead, we were firmly informed "other optometrists will charge the same as us." we are astonished that this was the response considering our issues listed above. The personnel in the front of the office are seemingly tone-deaf to the needs and expectations of their clientele. It may be that we are near the end of the year and everyone is stressed over the holidays. However, it should NEVER be acceptable to mishandle medical records nor should it be accepted that a customer (patient) be over-charged and under-paid when refunded. Costs for medical care and insurance will surely continue to rise, but the lack of care and discretion has driven my family to seek better care elsewhere.

This was my first visit and I had a fantastic experience. The space and staff were all very welcoming and friendly! Dr. Sara took time to explain her findings with me and Nikki was so kind and honest in helping my find my new glasses. I am so happy to have found this place!