Reviews

The best eye glasses / exam experience I've had. Great service and selection. I was helped by Jazmin and she made sure I got the best pair and deal. Coming back every time!

Excellent team of eye doctors and assistants. From scheduling, to my first visit, and proceeding towards a procedure, I felt completely comfortable and supported. Clean and professional offices!

I highly recommend Dr Goel. I picked him to do my SMILE surgery after looking through doctors in DMV and in Houston. He ranked top and priced reasonably. All the staff are professional and nice. Dr Goel is very nice and gentle. I was very nervous about this surgery but it turns out to be easy and I recovered very quickly. Life is much clear now.

I came in for my consultation, and everyone on the staff there were genuinely kind, supportive and helpful. Lisa was fantastic- so friendly and made me feel at ease. She answered all my questions and helped guide me through questions I should ask the Dr about. Dr Lincoln was very thorough and went over my options and steps to take before scheduling any procedure. I never felt any pressure to schedule anything, nor felt like I was being "sold" anything - like you can sometimes get at other practices. I would highly recommend this office.

I received 2 cornea transplants and now I have good vision. I thank dr gottsch and his team. He was so kind to me and words can't adequately express how grateful I am.

Five star physician. Very caring and compassionate. I feel very blessed to have him as a physician.

STAY AWAY!!!! First of all, the front desk staff is extremely rude. For the first 5 minutes I was in there, all 4 of the people in the area made eye contact with me and ignored me. They were talking to each other like no one was even in there. Finally when I said "excuse me", the one woman rolled her eyes at me and said "can I help you," like I was interrupting her social hour. Then when someone finally was helping me, she told me as a new patient I had two options: 1. I could pay $100 dollars which includes an eye exam, contact fitting, and $50.00 towards my first purchase of contacts OR I could pay $150.00 dollars for an eye exam and a new pair of prescription glasses. I wear contacts so I chose the contacts deal. What they failed to mention is the fact that they were going to bill my insurance for the $50 dollars towards the contacts or the price of the glasses. So ultimately, their claim to my insurance was denied which is no surprise and I was stuck with a new bill of $50.00 that was supposed to go to my first purchase of contacts. My second concern is the cleanliness of the eye doctors and the clinic itself. Not only did the doctor examining me NOT wash her hands, but she did not wipe down the eye exam machine or wash her hands after she finished with me. Terrible, terrible experience. Will never return.

The staff is not friendly or helpful. Never hello, my name is, etc. They sat there talking and laughing very very loudly like they were at a club. Very little selection for insurance coverage. I was so disgusted I walked out!

Don't waste your time. (1) Wilmer Optical doesn't have a full range of frames at one site. "Regular" at the outpatient, "designer" at the hospital. You can't compare frames and prices at one site; (2) They don't accept my Vision Insurance -- and I PURCHASE the insurance through Johns Hopkins! I'm a faculty member here and pay extra monthly for Vision Insurance as part of my benefits plan, but Hopkins (Wilmer) Optical DOESN'T ACCEPT that insurance. What a waste of time!