Reviews

The dr and glasses were fine however the staff is rude and acts like they are doing us a favor. I was there twice the first time 2 customers expressed how rude the lady ( she had an accent)was and walked out. The second time I was there briefly and encountered 2 different employees one of which was an older woman no smile questioned me as I walked in the door in a tone that almost said “ what do you want”. It’s unfortunate because it’s local and the eyeglass selection was great but Vision Works don’t forget we have choices.

Slowest, most inattentive follow- up service. For glasses and exams that adds up to hundreds of dollars (and they hard up sell you), and no one bothered to call and tell me the glasses came in. This happened twice. So instead of getting my glasses in 5 days when they arrived, waited 2 weeks for someone to answer the phone and actually check they were already in the store. Bryce and Beverly were very nice at appointment time, but every task took a lot of time, likely due to under-staffing.

Dr. Robert Meade is the best optometrist anyone can possibly find. He has excellent bedside manner, nice and kind. He is even more knowledgeable and competent to provide the eye care services beyond my expectations. Highly recommended!!

I've been a customer for 10 years and I love the professionalism and care the practice takes with my eyes. Dr. Meade is always kind and thorough and with the constant up and down my eye goes through, he always seems knowledgeable and equipped to handle it.

My eye exam appointment was an excellent experience! The front staff was very friendly and Dr. Meade is a top notch Optometrist! He is patient, precise and friendly! LensCrafters is very fortunate to have his practice at their location! I will return for my next exam in the future!

My husband had an amazing experience here. He said Shay was extremely helpful. She was very professional and knowledgeable. We highly recommend Pearle Vision of Rockaway.

Chris and Kate were just awesome! I had a pair of glasses there for 6months and they still kept them, called regularly and treated me as important! They made sure that I did not lose the extra money. That is true true customer service. When I finally came in, they were nothing but smiles, willing to help me, fit my glasses perfectly and make me feel at home. Love it! Thank you, thank you for making it worth while to buy the 1 yr insurance and come to Pearl!! Just awesome!

Amazing store honestly. From the time I got in from the time I left they took great care of me. Doctor Patel was amazing very professional. The ladies with the tests were super funny and Brittany was the absolute best helping me find the perfect frames. Very personable place. 100% recommend

I had a fantastic experience with Dr. Camille Cohen! She's incredibly patient and friendly, making my eye exam a breeze and a pleasant experience. Highly recommended!

Dr. Cohen is always so welcoming, caring, and nice. She takes the time to make you comfortable through each exam and addresses any concerns or questions and find solutions.

That was the most pleasant eye exam I’ve ever had! Dr. Cohen explained every step and made me feel right at ease. I can’t wait to pick up my glasses soon, too!