Reviews

I am very careful in choosing doctors and in the past, I had several good eye doctors, before finding Dr. Johnson. He is very careful with his examination. I injured my eyes when I was a child, and over the years, my previous doctors had difficulty determining the correct prescription for my eyeglasses. Dr. Johnson gave me the best eyeglasses back in 2003, and he is still prescribing the best glasses for me. In addition, he is a very nice and cheerful doctor!

I have worn eyeglasses for nearly 40 years and have a fairly complicated Rx. I have never had a better experience with an eye doctor. Sunnybrook is not in my insurance network but I am willing to pay out of pocket for the high level of care by doctor and staff.

Searched 7 different offices this week with the places that accepted our insurance they all had wait list or limimited staff covid excuse .... Dr Dianne ordered glasses and contacts took 10 mins with a smile and most helpful info 💜👍😎 will go no where else …

An Amazing Doctor! She is very nice and does a very thorough exam. She is taking many steps to keep patients safe during the pandemic and it was very appreciated to know I was safe while getting my eyes checked!

Dr Shade is very thorough and knowledgeable. Her staff is always pleasant and kind. She has been my ophthalmologist for many years.

Informative. Decided to go to a "mom and pop" business, where because of high tech equipment they found a couple things we needed to watch. With that equipment it was very easy to get fitted for the correct glasses from the start. Chain eye care company are there for one thing. Sell glasses. Never same doctor twice. They are always moving on.

Dr. Shade has been very good in keeping my glaucoma under control. She is very easy to talk to and in explaining how to take my eye drops. Amy is also very good in taking all the test as well as helping you choose glasses. I would recommend Dr. Shade to everyone.

We had an appointment and after that was finished, they said to schedule the next one for 3 months. We were going to be traveling and requested one 6 months out. the front desk person was not pleasant and said the doctor wants a 3- month follow-up. We insisted on one 6 months out and she said she would check with the doctor and call us back. That was 1 month ago. Terrible customer service!

Patient care is great, but their invoicing/billing department is a disaster. Unfortunately, we will be leaving this practice due to the ridiculous amount of time we have had to spend trying to provide payments that their system won't accept for inexplicable reasons.

Waited 30 minutes before being called back so that was a little long...but friendly check in, Jessica as a technician too. Then I was out in 60 minutes, so efficient all around. I thoroughly like Dr Malstrom and his friendly yet professional manner. Thoroughly recommend this office, after my second experience.