Reviews

Dr. Choi is wonderful. I dreaded cataract surgery for a long time and with Dr. Choi it was a breeze with expediency and no problems. Recovery was fast and with no problems. My vision is so much better now.

Dr. Choi and his staff are so warm! From the moment that you enter the building your greeted with a smile and humor! Makes you feel like one of the family! AND Dr. Choi is VERY knowledgeable and really makes you feel comfortable. I will definitely be a regular!

I took my son to this location today. Tammy at the front desk was very amazing, and kind to us. He didn't have an appointment, but they were kind enough to work him in. Dr. Morgan had him in and out within 15 minutes or less. I highly recommend the UAB Callahan Eye location in Trussville.

The clinic seems to always be short staffed. To get in touch with this office you cannot dial direct, but have to go through the Callahan Hospital number and they forward your call back number. *Beware, if you are unable to catch the return call you will have to follow the same process. This is not a well managed clinic.

Parking lot is a little bit small, but only 3 spaces are handicapped ♿ assigned.

I’ll definitely return for future eye care needs. These customers service was gr8. Me and my children were greeted when we arrived. Jameson, at the front desk, was very knowledgeable about various vision insurance plans, which I needed because the benefits from our current insurance had not renewed yet 😳. Not only was I able to establish a policy that I could use the same day for me and my kids, it was affordable and has good benefits. 😊 Also, the service was smooth with no long wait times. Ashley, helped to make us comfortable with our initial screening and questions and Dr. McGowan made sure each person had what they needed to see well.

Horrible customer service, I didn’t answer their confirmation phone call or call back to the voicemail that was left primarily due to my wife’s chemo treatment and didn’t think I had to. Went into store for appointment and was overbooked by somebody else because I didn’t confirm my appointment. She apparently answered the phone. My RESERVED appointment I checked boxes online for after constant marketing harassment was my confirmation. Unless I cancel I will be there as most other doctors or other offices typically use for their standard operating procedures.

Jameson, the General Manager was awesome! He was extremely patient with me even though I took forever to pick out my glasses because I was so indecisive. He answered all my questions and really made this whole experience super easy! I will definitely be back!

Dr. Epstein and her associates did such a great job taking care of me! I was able to get an appointment quickly and they even helped me find my insurance. She knows what’s she’s doing and she’s able to explain every process and procedure so well. Her treatment is leaps and bounds over retail eye care places. She was able to get me the correct prescription of my eyes after years of having ones that were too strong. I’ve never worn contacts before but her staff did a great job in teaching me and informing me about contacts. Definitely would recommend!

Dr. Epstein is knowledgeable and great at what she does. The office experience is very personal - she takes her time and listens. Can’t recommend enough.

Always thorough. Best eye care I have ever received. Year after year Dr Ami thrives to give me the clearest vision.