Reviews

One of the best experiences I’ve ever had going to a doctors office. I don’t recall the name of the tech, but she was amazing. The eye exam was thorough. She was very friendly and professional, she explained what she was doing in detail, which I appreciated, and an overall excellent experience. Also, Because I was in jeopardy of losing my chauffeurs license, Re focus took me in right away, which I really appreciated.

Great services, very thorough! They were a half an hour late but made up for lost time as I mentioned I was strapped for time. Other than that 5 stars!

The team were great, from check in to check out. Judy was wonderful with preparing me for the exam. I cannot say enough good things about Dr Casden. Suffice it to say that he was thorough in his examination and post-exam explanation. He is terrific.

As of my first visit, I felt like they cared for me as a person. Every employee I interacted with was very helpful. Dr. Wong is the best. He explained everything and answered all questions. UPDATE: I went to drop off some frames so I could get my new prescription a few days after my eye exam. I sat around 10-15 minutes and not 1 person acknowledged I was there until I went to the reception desk. I was then told, someone would be helping me in a couple minutes once she came from the restroom. Fast forward 5 -7 minutes and still nobody to help me. I'm seriously disappointed in the way I was treated. (My original post had 5 stars).

Dr. Abraham is the best! She takes copious notes so from year to year she has all the info about me. Also, decided to choose new frames at their office and their assistance was invaluable. Plus, received my progressive glasses in less than a week! Everyone is so friendly and helpful. Definitely recommend!!

I have used this office for a few years now for my family's eye/vision care needs. I have & will continue to recommend them to anyone looking for a place to go. The entire staff is AMAZING. You are treated like family from the second you walk in. Dr. Abraham is the Best. She takes her time, she explains everything & answers any questions or concerns. Everyone there genuinely cares about you & it shows. They make the entire process simple & enjoyable.

What a lovely experience. I switched from my old optometrist to my eye doctor in Danberry. From the moment I walked in the door and was greeted with a bright and cheery smile, I knew I was in for a different experience. The selection of glasses was excellent. The technology was modern and up-to-date, and every person with whom I interacted was informative, charming and professional. I’m so glad I found this place.

The best place in the Danbury area to get glasses! Went there for my first time today and all I can say it wow, the staff is so amazing and friendly and so is the eye doctor she so caring and passionate about her job! 10/10 definitely recommend!!

Everyone at the Danbury location on North Street was absolutely delightful! Their attention to detail, efficiency, and genuine interest in catering to the customer were impeccable! Highly recommended!

I think they need to know what costumer service is!! I got a very bad experience and a bad treatment by them, been told how are they treat people in a bad behavior, but i know the doctor she is good so i decided to make an appointment there ,I called the esat Windsor location to schedule an appointment because it's close to my house, I appeared 15 min before the appointment time and find the place closed! , called their phone , the receptionist told me they are located in Vernon! she told me to drive to there it's take 20 min and I will be within the 10 min after appointment time that allowed in their policy, I reached within time after a rush drive, the receptionist told me I'm sorry we can't do eye exam today because they put a patient in front of me ( using my time) the receptionist said" I will not argue with you but we can't make it, let's do reschedule" , WHY YOU DONT TELL ME THAT ON PHONE SO I SAVE THAT 20 MIN DRIVE!!! and they are not even sorry! I canceled everything

Dr. Kelly is a wonderful and thoughtful eye doctor. She has helped me try to find new contacts when I began having issues with my prior ones. She was also instrumental in helping to address an eye allergy issue I had. Love working with her!