Reviews

I had appointment with Dr Jung Wang today, such a pleasant Doctor,she makes herself very clear,a kind person and very caring. We need more Doctors like her.

I went for a routine eye exam and contact fitting this week, and it was a great experience top to bottom. The gentleman at the front desk, Jacob, was as kind and warm as could be. Everyone on staff there was incredibly polite, efficient, and on top of their stuff. (special shout out to Marcy who was a joy to meet!) Great staff, great doctor. I’m happy to have found this place! I’ll certainly be back.

Amazing experience! Literally every staff member I came in contact with was awesome. Everyone was helpful and up front with insurance and cost so no surprise chargers and it all took ab an hour 30. Would highly recommend!

Jacob at the front desk went above and beyond to find me the help I needed for an emergency scratched eye situation. Although it’s not his practices specialty, he went out of his way to a) refer me in the right direction, and b) call in and endorse my call in hopes they’d cal me back sooner. He is so caring! Deserves the world.

I love it here!! I was prescribed my first glasses and I came here. From the first time I came in I was greeted at the door, everyone is super friendly and helpful. They have cutest frames!! Alexa has been especially great, making sure both my new lenses were replaced. She communicated with me to make sure I was happy and was so understanding. The manager Kim is also amazing and super sweet. I strongly recommend coming here 💛

If you're searching for a reliable and skilled optometrist, look no further. This place exceeded my expectations in every way. The staff was friendly and attentive, making me feel comfortable throughout my visit. The optometrist was highly knowledgeable, patiently addressing my concerns and offering valuable insights. Their commitment to ensuring optimal eye health is evident. I left feeling grateful for their expertise and would highly recommend them to anyone

I’m so glad I spent my time searching for optometrist. I highly highly recommend visiting here! The doctor was so kind, accommodating, and answered all my questions and concerns. I came in honestly quite nervous as I’ve been facing a few issues that felt uncommon for me. He did thorough checks and made me feel safe and assured. All the staff were kind, and the storefront has a massive selection to choose from. Easy to find parking here too. Bonus is Dr, Chen is really funny too. Feeling happy and looking forward to seeing in full again! Thank you Dr. Chen :D!

Made appointment for check and see if my last prescription was correct. Elsa and Roxanne are super nice and friendly which is something you need when looking for a new place. The doctor took his time to explain somethings to me about my eyes and prescriptions. It didn’t feel rush by Doctor as other places feel like a number. Elsa was super helpful by explaining to different type of glasses and necessities I may need. A have a very good selection of glasses. This will be my fifth pair of Oakleys. Thou it’s a small store they have big selection of frames to pick out.

Awesome and easy experience. I made an appointment over the phone and was able to get a time slot for a routine eye exam. Painless and easy process. Roxanne helped me pick out some glasses and she helped choose other products for my glasses. Overall, great experience and I’m super happy with my new glasses and prescription. It took about 2 weeks to receive my new glasses due to the Labor Day holiday, but worth it. I needed a bit more adjustments made to the frame and it was quickly adjusted within minutes. Great customer support, great range of products, and super easy process. I recommend everyone to visit this specific location as you can’t go wrong. 5/5 stars.

I needed new glasses, and I went to Lens Factory Optometry at 11400 Victory Blvd., North Hollywood, CA 91606 I found a awesome Ophthalmologists Dr. Domenic Colabella. What was special about him is that he cares about his patients I’ve been to a number of Ophthalmologists, and he did more than they did to make sure that you got the best eye care. He took the time to talk to me, allow me to ask them questions and was very patient. I really appreciated him explaining everything to me. My glasses are awesome. He explained to me why progressive glasses were better and they actually work better. Elsa, who is his assistant, was also very helpful, she gave me the coolest eyeglass case I have ever seen in my life. It’s flat and when you put your glasses in it it’s like a pyramid shape. I’ve never seen an eyeglass case like that. Since I’ve never had progressive glasses, she took the time to explain everything to me. A very sweet lady and a awesome Dr.

Unfortunately there is no negative 10 option to rate this doctor. Dr. Eshagian either took over or bought the business from retired eye doctor, opened new office inheriting phone number of an old one and disrespectfully ignored to notify calling for appointment patients of former doctor that this eye clinic is operating under new person. I called to make an appointment for my mother knowing that I’m calling her regular eye doctor. Front gave me a date for her and didn’t even mention to me that she will be seen by new doctor not old one. Not to mention that upon picking up the phone they said “hello” instead of Dr. Eshagian office. So my mother went to the office thinking that her eye doctor just changed the location. Upon arriving she was asked to fill forms. She asked why she needs to feel forms if she is an existing patient. Response was that her old doctor retired. She asked why didn’t they tell her when we called for appointment. Response was - new office is trying to get old patient for themselves. My mom left, so doctor caught her by the elevator, turned phone flashlight on and tried to check her eye in the hallway by the elevator… unbelievable.