Reviews

Great place for an eye exam! It’s very professional, efficient and thorough! Highly recommended! Will be coming back :)

Wonderful experience and service easy to get an appointment will definitely be coming back

Wonderful staff, very fast paced, and completely respectful and understanding.

The staff are really knowledgeable, efficient and the customer service is phenomenal. I brought my daughter here for a routine exam and she was very pleased with her visit. I would recommend families who are looking for an optometrist to start here!

James Eye Associates has a great team, my eye exam was quick, and they had a good selection of frames to choose from that were high quality and fairly affordable. They took my insurance, and the experience was very good! I would definitely recommend them to anyone in the area!

Great experience from beginning to end. Front desk was welcoming, helpful, patient, kind and professional. Wait was not long. Waiting room is clean, quiet, comfortable and inviting. Dr. Richter did a through exam, very informative, took her time to ensure I had the right prescription and was able to see the eye chart clearly. Highly recommend this office.

It’s not just Costco pharmacy. I am a member since before Costco opened this very first Houston Warehouse. At least half of the store are unfriendly and many are racist, ironically including a few colored ones. It’s their culture, they know it, and I think they intend to keep it that way. Don’t expect any give - from general manager to stockers - a Black guy in produce and Carlos the cashier ( long gone, I think). The store in Memorial is worse. The Humble one seems better, maybe because this store’s business is slow. But the associated optometrist there Dr Chi Nguyện is something else: fake bedside manner, making up stories, unprofessional, incompetent, evasive, dereliction, pricey and more. (UH Optometry school cranks out the crazy.) You can actually find better service for cheaper price eye exam at Walmart, Target and others. Costco eyeglasses are still good buys. (I found another place for much cheaper still.) To tell you the truth, optometrists are simply quack doctor. Newly minted pharmacists are bestowed with doctorate too, expensive technician with a degree.

A very thorough Optometrist. Dr Nguyen is caring and explains the results of exams clearly.

Always super friendly and very professional.

Very disappointed, i really wanted to love this place because it's only 3 minutes from my house, but unfortunately it was my first and last time here. It took them almost 3 months to get my glasses. They kept lying to me telling me to wait 1 more week or 2 more weeks. I just can't trust them anymore.

I have loved going to this location. I have 7 children and getting all of them eye exams can be difficult, but this office gets us in and out very fast. If you don't want to wait around for an exam with apt I would recommend this office. … More