Reviews

the worst ever. anytime you try and get a hold of them they drop the line and never get back to you. i have left them plenty of messages which were never responded to, and all i have asked was that they fax my information to another … More

The worst!!!! I will never take my daughter to see him again he gave her the WRONG prescription. I took her to another optometrist and she said my daughter didn't even need glasses.

From the time that I walked in I was greeted promptly and taken back immediately. The doctor was excellent and listened to my concerns and explained everything to me. The young lady who helped fit me for glasses was very patient and kind and was able to give me a quote according to my insurance. I had an awesome experience and visit.

The staff an Doctor was so kind patient an even very concerned about us as patients. The staff welcomed you in an was very pleasant an helpful had patients with you picking out your frames. The Doctor was very pleasant an patient make you feel very comfortable an took his time on your eye examination. GREAT JOB PEARL VISION 👏 …

Dr Allen along with the staff were amazing! I had the best eye exam ever and I learned so much about my eye health! This was my first time at Pearle Vision…and I will definitely be continuing this business relationship!

I recently scheduled an appointment and had to call to let them know i was going to be late. “Jill” explained to me that I had a 10 minute grace period while actually laughing at me. As i get there, they let me know that the doctor has went on lunch and that I can wait around until 3 to see if they have an opening. It was 11:58. Stick to the Target Optical in West Ashley or Mount Pleasant if you actually want to be respected and treated correctly.

Jill was awesome!! She was oh so helpful picking out frames that looked good on my best friend and getting her prescription faxed over. She was so kind and knowledgeable and made the process so easy. I’ve never seen an optical appointment go by so quickly

First off, when I made the appointment the lady took my insurance information. That’s great so if there are questions it will be resolved before getting to the appointment. Wrong. We get there, all three of us to someone saying they didn’t have time to check insurance. Okay, that does happen but 30 mins later she was still having issues. Finally the doctor came out and helped the lady in figuring out the insurance…we go back finally to get our eyes checked. My daughter has been wearing scratched up contacts for a few weeks. She gets the new pair and she is excited to not have that discomfort. My other daughter gets fitted for glasses…we were told we couldn’t get the measurements as well for glasses (so we could order glasses online) I’ve never had a place tell us that. We leave. My daughter starts saying it feels like she isn’t wearing contacts at all…I check the prescription and it says -.75 and her last was -1.50….had to keep calling to even get the glasses after two weeks. I would never ever go back there at all.

Trisha spent A LONG TIME with my child and i choosing the right glasses. Melissa gave us an excellent deal on frames and lenses. Very happy with the service (although they seem short-staffed). We were constantly interrupted as our attendant was the only person working in the whole store (answering phones, greeting walk-ins and tending to us). In the end, I am satisfied with what we ordered. Time will tell if they honor the warranty and the glasses hold up well. We will likely be back.

Our experience with Eyemart Express was nothing short of fantastic...last year I took my ASD/ADHD son to another practice that was recommended for kids with his challenges, and had a less than ideal experience. This year, we came here and the staff and doc were wonderful with my son. Super kind and patient while coaching him through every part of the process. They were so helpful with picking out glasses, which were available same day once we placed our order. Ladies were great making sure that everything fit properly. We will most certainly be back!

This was one of the best optical experiences I have had in a while. There was no pushy salesman trying to get me to purchase outside my limit. The optical manger answered any questions I had, told me everything I needed to know to purchase the perfect pair of specs. Definitely give them a visit.