Reviews

The staff at Sampalis Eyecare is so communicative and understanding. After a rather careless diagnosis and incorrect prescription at another location, I was seen here and was given proper information and options. Even when my insurance … More

I was very welcomed at Atlantic Family Eye Care and everyone was very warm and friendly. I had Dr Brown and she was very sweet and explained everything to me after the exam and explain the new machines to me which I was very grateful for. I would never go to any other eye care after this experience. If you are looking for an Eye Care Center for a good doctor call Atlantic Family Eye Care you won't be sorry.

The staff here is great , I’ve had a few eye doctors throughout the years , I’ve also interacted with many doctors having worked in a nursing home for over 10 years. I would like to mention Dr. April Brown who is my eye doctor here . She is AMAZING !! I have glaucoma and she has explained everything in detail to me . The first person ever to show me the test results on paper. To show where Im loosing vision and how important it is to not forget to put in my drops . She has a plan in place for me to slow the progression of this . She is an absolute delight of a person, not just a doctor but a true lady . Extremely polite, knowledgeable and friendly . There are no words other than thank you to someone who is helping me to not go blind one day . She is a true inspiration. Thank you Dr. Brown !!

Atlantic Eye was very accommodating, working around my schedule and fitting me in as soon as available. The doctor is knowledgeable in what he does. He suggested something totally different than what I was used to for contact lenses and absolutely love them. All of the staff are pleasant, the facility is nice, welcoming, and bright. Glad I made the switch.

*two stars for front desk staff* I have been a patient of Calenda Eye Care for as long as I can remember. The doctors are wonderful. Dr Levin is extremely kind and knowledgeable. Even suggested a specialist to help me with migraines. Front desk staff, aside from Joanne, have been very rude and seem bothered every time I walk in or speak with them on the phone. I overheard them making fun of an elderly patient that one staff member hung up on while waiting for my appointment. As the first interaction with clients, they should be kinder since the front desk staff sets the tone for the office. Staff could benefit from some customer service training.

The most RUDE and ARROGANT receptionists I have ever seen in a medical field. Nasty with patients on the phone and in person. If you are that unhappy with your job, QUIT and go work where you don’t have to be in any type of contact with people. VERY POOR AND VERY UNPROFESSIONAL. There should be a MINUS STAR Rating. They would be a MINUS 50.

My mother's appointment last year the girls in front were rude she figured ok it's Monday. Then the Drs were the same. Did not offer any explanations. When I made a next year appointment it turned out to be a Monday so I changed it. I just had to cancel the appointment and the answering service again was rude. I have a family issue. Now I have to find a new eye doctor. I truly miss the original Dr Calenda and the ortstaff they were wonderful. You people need to remember you can be heard talking about patients and laughing from the waiting area. Without us where would you be. One less patient So sad.

Looking for that doctor and their crew (staff) that truly care and fight for you? R.I. Eye Institute is that exact definition! Many locations, ALL specialties that include the whole TEAM traveling and working out of multiple practices so they're easier to access! Providing Top tier 👌 care that eases patient anxiety so you will see 👀 the world 🌎 through healthy eyes again. R.I. Eye Institute is where to go!!! 🤓

I have been with RI Eye Institute for a little over a year. In that time, I have had a number of appointments in preparation for cataract surgery and the follow up. During my recent visit for my annual appointment, I interacted with a number of people before I saw my doctor. From the reception desk, to the technicians who administer the tests, every person was kind, knowledgeable, and happy to answer any questions I had. The care I receive is always thoughtful and thorough. I know that I am in good hands with Dr. Cook and the team of professionals at RI Eye.

From the front desk check-in the check-out desk, my recheck visit was excellent. When I first arrived there was no space in the main waiting room. A staff person saw me looking around, checked my physician's name, and found me a place to sit in another smaller waiting room. I thought I'd be there for many hours but thanks to a fast and friendly staff, I was not left waiting in a queue for the next step for more than a few minutes. My doc is terrific.

impressed with Dr Anderson. She is thorough and explains what she did each step of the way. Plus she has a pleasant and funny personality. She assisted me very well.