Reviews
Aimee Jones
2 years ago
Had a wonderful experience here with Dr. Anderson and her very friendly and patient receptionist! I had a bad script from another ophthalmologist who barely took the time to apparently use the machinery properly, but Dr. Anderson was incredibly thorough, took the time to get to know me and my health history, and to do the eye exam. Bonus: she has the latest in eye exam technology so I got a look at photos she took of the backs of my eyes; she took the time to explain what everything was in the photo, and helped me understand a mysterious eye issue I had been having that my primary doctor was unsure of. Five stars hands down; definitely found mine and my husband's new eye doctor! Thanks so much Dr. Anderson!
Gareth Conner
2 years ago
Dr. Anderson's prescriptions are exacting, but customer service can be spotty.
Having had great luck for several years, I recommended the practice to my wife and two of my friends. Unfortunately, all had bad experiences making appointments, getting copies of prescriptions, or receiving notification when to pick up glasses. Undeterred (but not inclined to recommend anymore) I recently went back for an updated prescription, glasses, and contacts fitting. More than six weeks later, I'm stuck with faulty glasses, no contacts, and no written prescription. After three attempts and an odd string of miscommunication about appointments, supposed voicemail messages from the practice (without any record). and complete disinterest to help, I give up. Hopefully you fare better, I know it's possible, but be prepared for some frustration.
Magnum Pi
2 years ago
Very pleased with the service I received at Envision eye care. From checking in the receptionist was pleasant. The eye doctor was extremely professional,thorough , when performing an examination. When I was done I was Helped buy a person who assisted me in picking out My new glasses. Great example. I will return again. And recommend this eye center to anyone looking for a great eye doctor. Oh yes they kept me in my budget. This place was very clean and had a bathroom. Plus plenty of parking spaces and handicap parking.
Jessica Simoneau
2 years ago
If I could give zero stars every day, I absolutely would. I recieved a small bill. Once I called the office they told me to call the billing department, but they gave me the wrong phone number. I spent weeks trying to get ahold of no one. Once I got the bill in the mail again, I saw the correct phone number for the billing department. I have been calling them, no one has returned my voicemails. I called Envision to try to pay the bill directly through them and to ask what the bill was for. They gave me a much higher bill amount than the one I had gotten in the mail. I was very patient as the woman told me she couldn't quite understand the difference in the changed amount and would get back to me. Then, weeks went by and she never contacted me again. I finally spoke to someone else in Envision and was told that I only owed the smaller amount I was originally billed for. He was able to figure this out in under 5 minutes. I decided to call the billing department again to now try to pay the original amount and now they are trying to tell me it should be the higher numbered amount, which is vastly different. I know I do not owe that much since I had payed out the full portion years ago for my frames. This smaller bill is for an exam and I just want to pay it. (It's been months at this point.) Also, judging from previous reviews this isn't the first time the employees made mistakes w/ handling payments. There is always different people working there. This actullay isn't the first time I've paid for a pair of lenses through them and they forgot to post it to my account. I luckily at the time had kept my reciept. I never post negative reviews but oh my god, if only people cared about doing their job; I wouldn't have to deal with all of this. Also, the phone staff was a little combative, and kept speaking over me when I tried to explain my disappointment. I was offered no sympathy and no reassurance that Envision would contact the billing department to make it right. This is completely unacceptable and is going to be fixed, eventually. However, I will never return to any Envision Eye care as a patient again.
Mhiracia
2 years ago
The doctor was very understanding of my double vision and the reality that it can't be corrected. I didn't feel rushed or ignored, but heard and treated kindly. Can't wait to get my new contact lenses.
eve pires
2 years ago
After of years, of going by here, I decided to call. I just can't say enough. I was looking for frameless eye wear. Well, I found the perfect ones. You CANNOT beat Tony's prices at any doctors office. Usually, I never like their frames. But here, you'll find the frame you're going to LOVE. The ones I had I just hated them. As I looked around at doctor's office after, I had picked mine at Tony's I knew I made the perfect decision. Please don't hesitate to call or go in. He's just a wonderful man and a delight to speak with. If they had more stars I'd give it 20!!!!!!! 🤗🤗6🤗
Ron Whittemore
2 years ago
Prompt, friendly service at a fair price. Tony goes the extra step to make sure his customers are satisfied. Recommended!
Menkeo Vy
2 years ago
Tony is the worlds best optical guy recommend him such a sweet guy very great humor and he fixes it for low price
Vincent Shonka
2 years ago
For
Lisa M Nath MD
Previously, I had mistakenly wrote a bad experience comment, which was in error. Dr. Nath and her office staff are excellent and I would recommend the practice to anyone.
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