Reviews

This has been my first eye exam in about 2 years. I originally booked the appointment online and I also booked an appointment for my children as well but they don’t see anyone under the age of 5. I think that the website should have had a … More

The only reason I put "good" for the service was because the manager was nice and gave me ALL my money back. I purchased glasses from them. Got home and realized the frames were not the correct color and had a scratch on them. Went back the … More

My overall experience was ok however I will never go back to the richmond mall location. … More

My husband and I both got glasses from Vision Works. It was an excellent experience all around and we're very pleased. After I got home I realized I needed the progressive lenses. I called and they said no problem, just pay the difference and they will change them. The people are extremely competent and nice. I would recommend them to anyone.

Staff was very polite & helpful during my visit & very professional. The doctor was very great & explained my issue with my eyes & staff helped me find the perfect frames. Would definitely recommend to anyone who needs glasses or contacts & didn’t have to wait long for them to finish getting my lenses put into my new frames. Very satisfied & will do business with them again in the future.

This is my first time going to a Lens Crafters. I was having a really bad day with some horrible contact lenses I had purchased online (don’t buy contacts from ANYONE but your OPHTHALMOLOGIST), my glasses had recently been cracked, and I … More

Dr Emily gave me the most thorough vision exam that I've ever had & I'm 65. She was so nice, she explained everything to me & she took her time, I never felt rushed. Shaheer was so patient with me, while I tried on a number of different … More

Service was accurate and quick. Staff is extremely efficient and so so friendly, they made me feel very welcomed and taken care of. Contagious energy and vibrant. Straight out of a customer service book lesson. I am so impressed. In and out with new prescription and new frames in less than an hour. Thank you so very much!

Le'Anna and Dr. Fleischer were both very kind and helpful during my visit today. They clearly enjoy what they do, which made for a pleasant and easy experience. Highly recommend, without hesitation!

Quick and smooth operation in my experiences here, no complaints! Leanna (manager/optician) is accommodating and personable, and I left feeling confident in my choices.

I really liked the energy of the women that work here to help you, but the eye doctor was a bit strange like he was trying to hard to be nice... I'm not sure why, and I hate to assume but it felt all too familiar, like a white man that doesn't like your skin tone or something hope I'm wrong but I'm just being honest. Overall I liked the experience because of the nice women there.👍🏾