Reviews

This place is a mess! Will be reporting to the BBB for insurance fraud! They try and double bill procedures until you call them out on it. Billed us twice for being a new patient 150 each time! I have never been charged at any other eye doctor or any doctor for being a new patient! Then when they billed they entered the numbers wrong and still wanted us to pay the full amount! Also tried to bill for a test that we refused to have. We thought this place would be better than RX but it’s not at RX are bill is zero due to us have the best insurance. Lens crafters is amazing and no new patient fee! And our bill was zero here it is 450! Not to mention I was in the middle of an exam and some lady came in late and they wanted to push me to the side because she was running late and start her exam just ridiculous.

All staff members are friendly and never act like they are bothered by helping from check in through each step leading up to seeing the doctor. Always have had excellent experience for the last 25+ years when I first saw Dr Brown and now Dr.Gardner. I recommend this practice to friends and family!

I had a couple people recommend Dr. Fahim. I am so happy I went to him. My vision went from bad to worse right at the time I was switching insurance. They were all so patient with me and understanding. I had both caterac done within a week with no real discomfort as they fixed my astigmatism and now have 20/20 vision. Thank you!

Every single employee was so impressive. The lady who checked us in and helped give an opinion on my glasses was great. I don't remember the name of the young man who gave me the initial tests but he was so friendly and had such great energy. I was not in a great mood that day but he lifted my spirits. The Dr was thorough and efficient and Melissa is a gem. We have worked with her before. Her knowledge and support amaze me. I had 2 insurances and got 2 pairs. She compared the plans to help me get the best price. I felt very confident leaving with a pair of glasses that looked great. Thank you everyone. ⭐️⭐️⭐️⭐️⭐️ for visionworks in clifton park!

Dr. Singh was very professional, gentle and nice. Explained procedures/eye testing. Made me feel comfortable with exam. I am very happy with the doctor.

My first meeting with Dr. Stanek was great. He discussed the options I had for cataract surgery on one eye. I had previous RK surgery, so there are different things he must consider for this type of surgery. However, the feeling I had with him and his manner made me very comfortable to go forward and get this done. He's the man for the job!

I went to this office because I was miss diagnosed for a month, I saw DR. CODY QUARNBERG. I wish I had his personal phone number to Thank him. I was at 5 different dr appt for my eyes and I saw him with a severe case of post viral conjunctivitis. My eyes were so bad no family member would come around to me. Dr. Cody Quarnberg gave the medicine I needed and it's only been 3 days and my eyes are 100% better. When you have eye infection only go to a specialist like him. Don't waste your time, going to any other doctors because they all gave the wrong medicine.Reason being nobody else is trained in eyes like a specialist. Thank you Dr Cody Quarnberg for helping me I am forever grateful. I was a mess for a month and you can see the whites of my eyes now. The people at the front desk are wonderful also.

Update 2: I ordered the contact lenses. Got a call in 3 weeks to pick em up. I ordered one 90 pack and one 30 pack. My right left eye's 30 pack was not even in a pack. It was in a ziplock, loose. On top of that, they didn't even have the correct lenses in that loose pack. As much as Dr Candace wants to help this establishment care for customer service, it doesn't seem like rest of the team cares as much. And let's face it, you will deal with the rest of the team way more than Dr Candace herself. 😔 Update 1: Owner and Dr Candace herself called me after previous review (despite being under the weather), and was very kind to explain what happened. They are under a lot of stress on a Sunday. It's a mistake which would have cost me a week but they made accomodations for me to come in the same day. It was very kind of them. Thank you to the Sight Optometry team. Previous Review: Good selection of spectacles. I used to get my contacts and glasses from here. I had my first doctor's meeting last week and that was very smooth, however staff at the optometrist are all over the place. I wish they were better. They could have saved me a week by scheduling me ahead of time instead of waiting for the trial contacts to arrive but they didn't and when I asked about it, their response was "well... What do you want me to do about it". It's the attitude rather than the act. They may have enough business so they don't care but I'll avoid them in future when and if I can. Not saying others are better but they definitely don't have customer service. You need to ask everything and probe everything to get the most out of them.

I do have the medical card so I know getting the glasses takes a long time. I came in they have a okay selection but it is the medical card so I'm not going to complain they are free. My appointment took me about a week and a half to get in and I got a call my glasses came in about 4 weeks later again I can see great and after reading the comments I don't see the issue with the "rude". She was very busy but took care of my needs.

Taylor Ann was amazing! Made me feel comfortable and relaxed from the very beginning. I was able to see the doctor at my schedule appointment time with no wait or delay. The whole process was quick and easy, I highly recommend!

Wonderful staff. Dr. Levy is masterful with his scalpel. He closed a surgery on my bottom eyelid. His work is hardly detectable on such a difficult area. Thank you to everyone.