Reviews

The receptionist, Esmeralda, she's passive aggressive. Says she's going to call you back and never does. She probably got life issues or something.

Best eye appointment experience we've ever had! Dr. Goerke was so very nice and took the time to answer all of my questions and explain everything. The staff were super helpful and so nice as well. I was very comfortable there and confident in the service we received!

Great prices for return clients. Couldn't ask for a better eye doctor. Dr. Roth and his staff are all warm and welcoming and make the entire process painless.

They shared PII over text without confirming if I was the client or not. They also didnt call first to try to reach me. When I called in to complain, I spoke to the general manager and she said all she could do was say "Sorry" she didnt say that Paula the billing coordinator would be notified that she wasnt supposed to disclose personal information through text like the last four digits of someone's SSN as well as first and last names and the date of birth.

The WORST experiences Ever!!! After my Lasik Surgery my cornea wasn't attached that coast me extreme Pain, there is 800 number you need to call if any Complications which I was in Extreme Pain entire Night, 800 number no one answer.called 100 times, no respond. Had to wait till AM and drove to office to get it fix. There was no sorry, nothing. I am surprise she is still in Biz. My EYE Surgery was BOTCHED. Avoid this place

Very nice and polite staff. Doctor was very informative. Prices were great even if I didn't have insurance. Young lady that helped me pick out new glasses went out of her way to find exactly what I wanted I will be a lifelong customer!

Service is really poor. Dont care attitude towards customers. They just want new patients and once you pay the bill they dont care. Not delivering glasses on time and asking customers mutiple times to book appointment and come for simple service.

Very friendly, helpful, staff & doctors. They have a mini bar and treats for the kiddos & adults. Great selection of frames and staff was knowledgeable explaining products and benefits. Making appointments is easy online or in person. They also were very efficient and ran on time! This should be a given, but as we all know most of these places lag…I appreciate that they were clean, ready, and with smiles! Total of 7 family members go to Optx and we are all satisfied

I went for an appointment yesterday and I was really impressed. The office was nice, clean, modern, and well setup. They took me very quickly and all the staff i interacted with were super friendly. The assistant who did my intake assessment was very friendly and put up with my fussiness over anything touching my eye (I have a phobia). Doctor Perez was very nice and friendly. The appointment with her was very thorough but also quick. The front desk was very thorough with helping me find my exact glasses. I came for an exact replacement of what I currently have and they were on point with helping me get what I wanted. Overall the staff is extremely friendly, there was no long waits, and I got everything I needed. Highly recommend them to anyone. Thank you!

Very friendly staff and doctor. I will absolutely be coming back! I also want to mention that one of the team members was bilingual with Spanish. Very helpful!