We drive 3 hours to be seen by Dr. Boland, and do so gladly, because we know we are being seen by the very BEST!!! Also, Mass Eye and Ear is second to none. Very grateful to be able to be seen at your facility. Thank you.

Dr.Boland is a very kind and patient doctor. He has empathy for his patients.Very professional. He answered all my questions and concerns patiently and did not hurry my session with him.He is highly knowledgeable and provided me with a clear understanding what i was dealing with it and also the options that are available to deal with my glaucoma. My consultation with him gave me a great sense of relief and hope and peace of mind. I strongly recommend Dr.Boland to anyone who is dealing with anxiety related to eye issues. You will be in good hands.

Although I have no doubt the care provided is adequate or better, the staff needs to learn how to connect with patients and inspire confidence in the treatment. Staff should introduce themselves by name and position. A smile at the first contact would go a long way. There is more to patient care than expertise especially in these fraught times in health care.