Very thorough and helpful. They have a lot of machines to examine your eyes. They take their time to explain what the procedure will be and answer all questions.

Staff is incompetent. Over the past 2 months I have tried to call and it always went to voice mail. I left multiple messages to reschedule one of the surgeries. No one responded. Told a person who called to tell me how much I owe and then another to tell me what time the surgery is that I did not get the prescription. They said they would check it out. NOTHING! The pharmacy called. No response. Then they told me that the prescription wasn't really needed anyway. Now they want me to pay $407 because they can't get my Medicare supplement Gap policy right. Have cancelled all surgeries. Going to find another Eye doctor. This whole journey has been extremely stressful and I don't need the stress. Stress triggers my uclerative colitis and that's the last thing I need. If they had negative stars I'd give them negative stars.

Dr. Smith is kind and compassionate. I really appreciate that! But for a normal appointment, with no dilation, it unnerves me that we were there for 1 hour and 40 minutes. That just is not acceptable!