Reviews

The experience was great. Dr. Dieu Nga Troung was resourceful and explained what each test was looking for in a manner that was easy to comprehend. Frames are a little pricey, but that is to be expected from a store anchored within Macys.

Very professional Doctors and team

I called Contact Lens Lab as my optometrist office was closed and I needed some contacts and another order for my prescription. Elizabeth was great; helped me finding my dailies in my prescription and I was able to pick them up within the hour. Great customer service! Will be ordering my contacts through them from now on :)

My wife and I have been patients of this practice for 20+ years. Their investment in technology and methodology has resulted in truly outstanding results for us. I always look for a differentiating factor in any vendor or practice I deal with. This practice’s differentiating factor is their stability in delivering outstanding service and results. This is a rare result in these times. Kudos to all the staff that make this an outstanding practice.

Our first visit with Dr Wyatt Peterson and it was Great! He was very friendly and listened to our questions. The exam was thorough and his knowledge was obvious. My husband and I are so pleased we switched to Dr Peterson. The staff was so nice to work with. The clinic was pleasant and seemed to have a good inventory of eye wear.

Referred here because my eye specialist retired and I have many serious eye problems. I could not call them because their phone will not accept menu choices when you select. I had to drive there to make the appointment. I informed them of their phone problems and they said they were aware and working on it. Just so happened the day of my visit I was on like my third day of very blurry vision in right eye. I told the assistant that was getting my history. The Doctor seemed irritated at my eye history and pretty much ignored my complaint about blurry vision. I literally had to chase him down the hall to ask for a previous prescription i was on with my previous doctor. He wrote out the Rx real fast and walked away quickly. Tried to fill the Rx but he never included the quantity, so the pharmacy won't fill it. So I am stuck , still have blurry right eye and no Rx. I decided to call and fix this. They still don't have a working phone number that will accept menu choices, its been like two months! I get determined and find an alternative number for them through after hours emergency number. I call that number, put on hold, then hung up on. I call back, they finally get me connected with the office, only to have the receptionist put me through to the technical option and leave a voice mail. I tried once again through the emergency number, explained to them my dilemma. They got me connected and they talked to the receptionist and told me the technical option was for prescriptions and there is nothing they can do to help me, just leave a voicemail. On top of none of their phone menu options are for refills or to talk to the main operator, the options are not selectable at all. It's like someone on meth is running the joint. I have no idea how to fix this or find another eye specialist that is good. This is making me sick to my stomach with anger and frustration. This is unacceptable behavior for anyone in any medical field.

Dr. Inman is a polished professional in her field. Highly detailed, deeply knowledgeable and shares a holistically professional experience during the office. She really drives to be at the top of her field and local business practice. Highly recommend her.

This was my first time here and I made it very clear that I wanted to get contacts, not glasses. Dr. David K refused to give me an exam for contacts until I ordered eye glasses and wore them for several months first. Huh? He did NOT say I wasn't a good candidate for contacts. He didn't give me any real reason why I must wear glasses first. Also, I was not provided with my glasses prescription after my exam as they are legally required to do (without me asking) according to the FTC. I'll take my business elsewhere.

Randy was Awesome verified my coverage. Very professional, personable and friendly.

Took my elderly neighbor for her yearly check-up.. 90+ min wait? Unacceptable. They should've called to reschedule. Uncomfortable waiting area. Very crowded and hot -- sun shines right through the front windows. No cell phones allowed, but no reading matl is offered. All the old people were cranky, and for good reason. Some had waits of 2 hrs. Told this was usual. Front end help seemed indifferent, back-end, they were friendly. I see my drs within 15 min of my scheduled appt time. Always.

I made an appointment and was scheduled on February 27th which happened to be my birthday...after hearing Dr. Brimer on the radio 90.5. I was so skeptical but desperate for relief. 20+ years ago I had had lasik vision correction and had pains during my sleep for years. Dr. Brimer is SOOOOO knowledgeable, so compassionate and so determined to get me relief...I am SOOOOO grateful for her!!!!