Reviews

Coming to Crawford Eye Care is more than just going to the “eye doctor”. Dr Crawford is personable and caring about your eyes as well as your life. The exam is through and at every step findings are discussed and explained. I could not think about a better experience than I had during my visit this week. If you are looking for an Doctor that cares about your eye sight as well as all aspects of your health, this is your place - you will not be disappointed!

Warm welcome at check-in. Extremely knowledgeable staff. Doctors Carmen and Adam Crawford provide top of the line care unique to the patient.

I’ve been a patient of Dr. Crawford for years and have always received friendly and knowledgeable service from her and her staff. My examinations are always complete yet efficient. The exceptional service and environment they offer are top notch. I would never consider going anywhere else.

Love Dr. Jenny Wu & Tosh was super friendly & helpful. Dr. Wu helped me through an acute dry eye situation & is very knowledgeable & helpful. Definitely will recommend & continue to get my eye care here.

Dr. Wu took a great deal of time making sure I understood everything she was doing and seeing. Showing me past and present images and explaining what they were and what they said was amazing. I feel like I am actually part of my care and treatment plans with Dr. Wu. She’s also just a genuinely nice person with a great knowledge of my history, not only with my eyes, but with my full health. I am extremely confident that with her at the helm of my vision care plan we’ll have no grave surprises.

Dr. Wu was very thorough in reviewing my exam results and made sure I understood what they meant. She also requested a second test when one of the didn’t meet her standards. … More

Telemedicine is perfectly fine when the process is explained, preferably not only by a promotional video that loops on replay. (It doesn't help when an on-site worker has robotic communications skills.) The service I experienced was clunky, not customer-friendly and slow. There were three considerable, unexplained waits for the distant services (which involve two different practitioners, beamed in from the Philadephia area). All in all, this was one of the most unpleasant health care experiences ever. When I wrote to complain about the specific issues, none was addressed. Go somewhere else for an eye exam. This place's co-location at Costco adds no real benefit.

I haven’t been this pleased with my eye care provider in nearly 20 years. Even though my first exam was “virtual,” for which I was a bit skeptical and apprehensive, I had an in person follow up and was put more at ease that the correction I was prescribed is the best strength for my current needs. “If you still aren’t feeling comfortable with your current prescription, come back and we can change things a bit.” Their turn around time on my glasses was crazy fast! Like. 3 days! Impressive. And the cheapest lenses for my glasses that I’ve ever paid! Thanks Dr Hess and Valley Eye Clinic and Costco Optical. Although you are not affiliated, you clearly work well together.

Great place. The staff is wonderful.

Of late, I've become stingy with my 5 star ratings. Although..... this business has a manager and another employee that went way above and beyond to help me replace my broken glass frame. (Saturday 11-4) Thank you Kas and my apology for not getting the other employee's name. His effort was also greatly appreciated.

My Assoicate Cas was very knowledgeable & helpful in helping me pick out the right eye package for me a very pleasant visit! I would definitely buy my glasses from them again in fact this is my second pair bought from VisionWorks my first time buying in Maplewood location but not the last I will be patronizing this location in the future.