Reviews

i have to get a whole new eye exam to try a new brand of contact lenses? lol. not worth the <$5 savings, when you can just go to Sams Club, 1-800-contacts, America’s Best, etc….. and the attitude of the girl working in the eye exam room is the primary reason i’m buying my contacts elsewhere. she was a dismissive schoolmarm enforcing absurd rules that she likely made up.

Updates:::::::Love Costco Eyeglasses. Never had a big issue. Been using them for years. Gary is a super nice guy and helpful. The girl is not that great, but tolerable. The money I save over other optical is awesome. UPDATE: 4-00-2022 - They must have a new member of their team, Ansela the most helpful person I have ever had in the eyeglass system (period). Gary has always been helpful too. Sometimes there busy, so what? I always save a ton of money. Update 4-00-23 - Kory is the latest newer member. Very helpful.

The people are extremely rude!! It seems like each employee has their own rules and policies that they follow. They are also very very slow so be prepared to spend at least an hour! The only good thing about the Costco optical is the cheap prices on the frames that's it.also verify that they take your insurance after one lady insisted they took my insurance I waited an hour picked out glasses only to find out what we don't accept your insurance, 10 minutes earlier I was told they did accept it then all of a sudden they didn't. I would pass when it comes to getting glasses I would never come here again!

Linda at the Optical at Walmart in Roseville provided the most excellent customer service! She helped my husband and I pick out glasses. She was so sweet, patient, informative, knew everything everything from top to bottom about the frames and lenses. This was by far our best experience in purchasing glasses. She thoroughly explained our insurance benefits and made sure we understood all the information provided. Linda went above and beyond in representing Walmart Optical. I would recommend this location for your vision needs. Linda was absolutely amazing. Let us not forget Dr Sarah who also provided the most comprehensive eye exam. Her customer service was also top notch. Dr Sarah was also patient and kind and made me feel comfortable in my eye exam in knowing my eye health was in excellent hands. Thank you both for your excellent care and service Anthony & Carol Rolfe

Do not waste your money, don't go here. Horrible customer service do not try to help the customer at all. Horrible product, my glasses were supposed to have all these anti-glare. All this stuff on them within 2 days. The lenses were falling out of the glasses due to falling. They got scratched and they're not willing to do anything for me even after it was their fault. Or the manufacturing of the glasses either way, it wasn't mine. Called up there to try to get a replacement pair. Willing to pay for them, and everything wasn't complaining about nothing. Even though they have my stuff on file They're not willing to make me another pair of glasses until I come there and pay for them upfront why would I pay if the new one do the same I want to see b4 I pay to make sure the new ones are good just save your self this stuff and just go anywhere else

The optometrist Saira and the rest of the staff were all so extremely kind and helpful, both during the appointment itself and after when I had to bring my glasses back for a replacement. Also, when I was struggling with the dizziness with my new prescription, they were lovely about answering my questions and making sure that they’d be available to help further if my eyes continued to struggle with the adjustment. Will definitely go back again and again while I’m living here.

Great Practice.....both physicians and everyone else is so nice and the office is well organized and managed! Wendy the lead Technician is extremely helpful and knowledgeable. I had a pleasant experience from the time arrived until the time I left and the physicians (yes I have seen them both) are helping me tremendously with my issue!

The Physicians and Staff of Michigan Glaucoma & Cataract are excellent. They make me feel like a member of their family with every visit. The Office Administrator helped me understand the billing process and was real patient with me. I can't say enough good things!

Great place! All the staff and Dr. are all very professional and friendly. Everything explained in detail

Very disappointed with this company, I went to purchase frames only with my insurance coverage, when I went to pay for them I was told the full price of frames, when I said I have insurance they told me I have to buy lenses with the frames. I asked why I could buy frames with cash but not with insurance they told me the system will only sell frames and lenses with insurance. When I called corporate they confirmed that is there policy. Seems to me they are trying to rob people with insurance by charging for services not wanted. Eyeglass world lenses suck and they give me a headache, why should I be forced to look through lenses that are bothering my eyes. I pay for insurance to be able to have options but they have robbed me of my freedom. I say that because LensCrafters, optimum eyes and other eyeglass places sell frames only through insurance. They will never get my money by strong arming me. I suggest taking business to optimum eyes because they put their customers before profit

Love this place! They took care of my order (and me!) while I was having a panic attack! Went back today, same great care, excellent service, super helpful, knowledgeable and caring. Stephanie is a dear dear lady. I highly recommend.