Reviews

Had a great visit with Dr Titak Very thorough & extremely helpful, knowledgeable & personable. Ordered 2 pairs of new glasses & can’t wait to get them. First class from the young lady who did preliminary exams, to the exam itself, through the help in picking our frames. Great visit!

Excellent customer service. Everyone is friendly and knowledgeable. The office is very clean. Dr. Perry Lee took the time to listen to our concerns about my daughter having headaches. He was very attentive and had a great conversation with my daughter. She felt very comfortable and had her questions answered at the appointment. Highly recommend!

I’ve been going here for a few years and have never had a problem. They even helped me when it came time for cataract surgery and follow through. They treat you like a person and not just another human coming through the door

Excellent Customer Service at this office. Mary is truly a pleasure and very knowledgeable and made us feel very comfortable for the first time at this location. Dr. Min is an excellent optometrist and very detailed and personable. One of the best eye groups I’ve been too in awhile.

Everyone in the office was friendly and very welcoming. I took my 5 year old to have her vision checked and they did such an awesome job with her. They were able to administer eye drops without her fussing and crying. While in the room waiting for the drops to kick in, they had music videos for the kiddos to watch. I’m impressed with how well an eye doctor’s office is able to accommodate children to ensure they are comfortable during their visit.

I’ve been going to Thomas Eye Group for over 15 years but this was my first time at the Hamilton Mill location. The experience at the front desk was nothing short of exceptional. From the moment I walked in, I was greeted with genuine smiles and a warm, welcoming atmosphere that immediately put me at ease. What impressed me most was their ability to multitask without compromising the quality of their interactions. While handling phone calls and administrative tasks, they remained fully present and engaged with patients standing at the desk. This level of dedication and focus is a true testament to their commitment to providing exceptional service. Dr. Catherina Min is the epitome of a physician with exceptional bedside manners. From the moment she stepped in the room, her warm smile and genuine demeanor instantly put me at ease. She has the ability to make you feel seen and heard, dedicating her full attention to my concerns. Her gentle tone and reassuring words conveyed empathy and understanding, creating an environment where I felt comfortable discussing my concerns openly. She took the time to explain jargon in simple terms. I am truly grateful for the outstanding service I received during my visit.

I had a wonderful experience at iVision. The staff was so friendly! Kristy was very patient with my daughter. Dr. Chan was extremely knowledgeable, professional, and friendly. She took the time to explain things so that we understood. I also want to point out that they have cutting edge equipment at the facility that helps them get a good picture of the inside of the eye, which can help with early detection of eye disorders. Nobody at the office asked me to leave this review. I am doing this because this is a great place and I hope my five star review will help them continue to grow their practice.

Took my 3yr old here for his first eye exam and absolutely loved it. The customer service was top tier. The Optical Manager, Kristy, was the best. She so nice and warm hearted. She made my son feel so comfortable choosing new glasses. Dr. Yi was as so patient and attentive to my son during his exam. I love the care she showed him. Customer service here is top notch.

I recently had the pleasure of visiting Dr. Yi at iVision Eyecare, and I must say it was an exceptional experience from start to finish. Dr. Yi was not only highly knowledgeable but also passionate about her profession. She took the time to … More

The two doctors are good, but the customer service is awful. Don’t waste your time ordering glasses from here. Take your prescription to Sam’s Club or Costco so you can save money, and most importantly, get them in a timely manner.

Great eye care!! Dr. Thomas and staff have been very patient, kind, and knowledgeable about mine and my family's eye care! Highly recommend!!