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Reviews

Edward Thursland Avatar

Edward Thursland

10 months ago
I had to have MOHS surgery very close to my left eye,basically from my bottom eyelid and below . After the cancer was removed,I had to have plastic surgery done to get my eye right again. Dr, Garibaldi was absolutely amazing, I needed 2 skin grafts to replace what was removed on my bottom eyelid,and below the eye. Dr, Garibaldi was so kind and reassuring at a very scary time for me. I never thought my eye would ever look normal again. But now 4 1/2 months post surgery, I can barely tell I had any surgery at all. I highly recommend Dr. Garibaldi for any plastic surgery that someone may need. He is simply the best. Thank you Dr, Garibaldi for helping me,and continue to do your amazing work.
James DeSantis Avatar

James DeSantis

10 months ago
Absolutely the worst in patient and post op care. My Sister is a medical professional. had eye surgery and was very nervous. Requested Sedation .. Versed - which is standard in these procedures. Twice ignored. Third request she stated she was a medical professional and was finally given what she requested. After surgery in recovery she had severe pain in the eye which also produced a headache. Informing recovery staff they offer nothing. Then being infatic they finally offer tylenol. She is given documents for her release and told to sign them. She does and is told nothing else and is ushered out the door. She finds out hours after she get's home that she is supposed to use eye drops in her eyes every two hours but was never told this in recovery. After this the next day she lodges a complaint with the center. Two staff members blamed the surgeon's desired processes for the reason she did not get the sedation. My sister is fully qualified in conscious sedation so she knows what they are saying makes no sense. Concerning post op lake of care and instructions they said they will talk with the 'technician' Not only is this too late, I cannot understate you are not being tended to by a nurse post op. Just a tech. Avoid this Surgical Center at all costs... unprofessional or incompetent .. you decide. But the way my sister even as a medical professional was handled and talked to ... if you're a layman ... what chance do you stand?
Christine M Avatar

Christine M

10 months ago
This office really needs to get more organized! My mom had surgery this morning, and was told to arrive by 8am (1 1/2hr before surgery). Dropped her off at 7:55am. They told me to head back in two hours to pick her up. Given, I didn’t expect for them to be exactly on time. I arrive 2 1/2 hrs later, and guess what? SHE HASN’T EVEN GONE INTO SURGERY!!!!!! Are you serious?! The reason? Some patients arrived earlier than their scheduled time so delayed everyone else. Excuse me but the WHOLE purpose of scheduling is to designate a specified time. Why should my mom be pushed to the back of the line because other people can’t follow clear instructions?? Those people should have to wait and those who arrived at the correct time be taken in!!! They didn’t even have the decency or courtesy to call me and say hey, we are running behind, give us a call in this long to see if she’s ready. NOTHING. No apology, no consideration. I drove 40 minutes to get here and now stuck waiting around for who knows how long!! Beyond livid at how inconsiderate this office is and how poorly it’s run. GET IT TOGETHER!!!
Bradley Avatar

Bradley

10 months ago
This place is a great example of what happens when the government and politicians take huge donations from corporations and permit a monopoly like Northwell to be the only game in town when it comes to medicine on Long Island. I took my mother there for her cataract surgery today and got there at 9:20 for her 9:30 am appointment. At 11:30 am they tried to take another patient who had a later appointment with her same doctor. When we complained they paused for 20 minutes only to determine that my mother was next. There is simply no reason to wait 2 hours when you show up on time and no reason for their staff to be so disorganized that they don't even know who is next. Having a surgery is stressful enough without having to sit for two hours and fight for your place in line. Of course, when she got inside her doctor had no idea what was even going on. This is a very sad state of affairs and I have zero confidence in Northwell. It's just a monopoly money making machine who doesn't care about its patients (in my humble opinion).
Ryan Avatar

Ryan

10 months ago
I had LASIK with Dr. Donnenfeld in the beginning of the year, and since then my vision has been perfect! I had no complications with the procedure and Dr.Donnenfeld was very comforting during it. Kerry and Anjali made the pre-operative process easygoing and simple. I certainly recommend doing LASIK with them!!!
Allison Labeck Avatar

Allison Labeck

10 months ago
Dr. Donnenfeld and his team are amazing! Especially Kerry and Anjali who made the whole process seamless. I had such a pleasant experience with my LASIK surgery from beginning to end and I could not be happier with my incredible results. My only regret is that I didn’t do it sooner!
Nereyda Najera Avatar

Nereyda Najera

10 months ago
I had my LASIK done about a year ago and cannot express what a great experience it was. Everything was seamless and easy. The staff was very informative and helpful in answering my questions. Day of surgery Dr. Donnenfeld talked me through the procedure which calmed my anxiety. I love waking up without glasses and during the summer I don’t have to deal with my contacts when I wear my sunglasses. Definitely wish I had done it sooner.
Tagufa Family Avatar

Tagufa Family

10 months ago
Ariel Roga Avatar

Ariel Roga

10 months ago
Great service and the best price.
Christyne Gerbasi Avatar

Christyne Gerbasi

10 months ago
This was my first time at Good Looks Optometry. The office is clean, and modern. The staff is friendly and knowledgeable. They accept insurance and had a nice selection of frames, both in plan and designer. I will recommend them to others without hesitation.
Raul A. Diaz Avatar

Raul A. Diaz

10 months ago
Been wearing glasses my entire life, been through several optometry places, and I hopefully found my last one. Good looks was super good!! Friendly service, from the front desk to the doctors to the glasses specialist. Easy and accommodating appointment service. The doctors were very knowledgeable and have modern high tech equipment to perform a thorough examination. Easy metered parking outside. Clean office!!
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