Reviews

First time I went to the eye Dr at the Delray Beach optical dept at Costco. Just wanted to make sure my prescription had not changed. Had an appt for 11:45. Finally was seen at 12:45. The front desk staff were unprofessional and did not have any idea as to what was going on. Apparently I am not the only person who has not been happy with the service. I am only talking about the eye doctors office. Not Costco optical dept.

Sadly I must agree with the other review here. I went to have a contact lens exam and the woman in the office represented herself as Mark Mansoir and even wrote the prescription for my contacts on his prescription pad. I should have questioned it being that Mark is typically a man’s name but I didn’t want to be rude because it could have been her actual name. Based on the other review here, my suspicion was right and Mark Mansoir was not the person that performed my exam or wrote my prescription. The exam was super quick and the woman doc was very pleasant. However, I was not fitted for my contact lenses during the exam and my past history with astigmatism was never mentioned. Although I am not new to wearing contacts or glasses, I did not know that I should have had a contact lens fitting and test for astigmatism. I ended up purchasing my contact lenses from Costco and they were the worst! During the exam the woman doctor asked ME what kind of lenses did I want and I gave her a brand I am familiar with, however she should have offered suggestions to me since I am just a customer and don’t know what lenses are best. For the first time ever, I ended up with conjunctivitis since wearing the contacts lenses and my vision with them were completely off, as someone with an astigmatism 🤦🏾‍♀️, which I have a history of. My eyes were also super dry while wearing the contact lenses and my eyes stayed red, even after I switched my contact lens solution. I love Costco and will purchase my future contact lenses and glasses from there. However, I will never have another eye exam done at Costco. Whenever I do go back for optical wear, my prescription will be in my hand from somewhere else.

Horrible experience with this doctor. During her one day at LensCrafters she managed to give me a prescription for glasses that blur my vision And then screwed me around with my appt to correct the prescription. I was able refund the glasses but cannot get a refund for the eye exam. Don’t let this Dr waste your time and money.

This is the most organized, patient friendly office I've been to. They are on time, so very pleasant and Dr. Butler is top notch excellent.

Like the way we are treated, & they are very good DR.S & STAFFE

The best healthcare professional I have ever experienced.

I had an eye issue on a Friday afternoon. Dr. Erickson waited for me and took me as a new patient after normal hours. His staff was gracious and kind. He provided a through series of eye exams and explained everything in great detail. He is a true professional. I highly recommend him.

Clean, efficient office. I loved that they spent so much time with me diagnosing my blurred vision as optic migraines. Dr. Erickson spoke to me for 30 minutes answerings questions and helping me come up with ways to deal with my optic migraines. Thanks to that care i haven’t had a optic migraine in weeks. Highly recommend!

I have come to this eye care professionals for years and every time is better than the last time. They actually care for you and take their time to make sure you get the best care.

Not recommended!!! I live about 40 minutes from this location. I called ahead to make Sure they accepting my health insurance. In short, they purposely wasted my time, and were unable to except my vision insurance. Beware of sales techniques, and don’t let them get you to drive to the store until they can confirm 100% that they can provide you with glasses using your vision insurance.

The staff was professional, kind, and helpful. Dr. Aronson was great with the kids and very thorough. I’m so glad we found such a clean, updated, and courteous eye care facility! Highly recommend!