Reviews

Very nice and accommodating staff. Very patient and supportive while I took a long time to learn how to put contacts in.

Dr. Lloyd performed the first of two cataract surgeries. She did a wonderful job. The entire staff at the PAMF Surgicenter provided excellent support. Vision in the operated eye is greatly improved. I await the second operation with high expectations.

I love coming to Costco for my eye exams. I saw Dr. Goodman this time and he was so gentle and kind. The appointments are quick, thorough and cost conscious. It’s cheaper to pay cash at Costco than to pay for insurance through my job. On top of it they don’t hold your eyeglass prescription hostage like regular doctors where they want to sell you eyeglasses. My eyes have stayed the same for 10 years and I just need new prescriptions so I can get new glasses. Highly recommended.

The staff is courteous and inviting. The atmosphere is relaxed but professional. My wife and I were treated with the utmost respect by the doctor and staff. while at the same time. keeping the visit fun and interactive.

We have never had a problem with Central Kentucky Eye Care until recently. We tried to order contacts in early March and they did not tell us that policy had changed and that we had to pay up front. They told us that the contacts would be in on March 25th and when they did not call us I called them. So now we're out of contacts and they gave a one week sample. Whew! The price has gone way up. I just tried to order them again and then when I asked them to be delivered to the office so I can pick them up cuz I work close by, they had it delivered to the house. What the hell? The lady who has was helping me was very unsympathetic about sending them to the house and said "oh well." She also had asked me what the prescription was and I said I don't know whichever one Dr. Lambirth prescribed last. It is up to their office to know. She said well it didn't transfer over from the last system. Not my problem! We have never had this much trouble getting contacts from this office. Their customer service has gone way downhill. And I really hope Dr. Lambirth sees this since we followed him over from Simpsons.

People are great but eye glasses are horrible had to return them twice payed for scratch resistant and glasses are scratched after a week even though I always put them in case. I would recommend staff and doctors not eyeglasses

I went in this past Sunday to get my son Glasses replaced and Miss Teresa helped me she did an amazing job. I just want to make sure that she is Recognized.

What is happening with Kaiser? Getting a vision exam seems to be impossible. Past experience was always good, but now I will have to go elsewhere because of no service by Kaiser.

Every year they made me feel good with their excellent costumer services and help to select my frame, big shot out to the doctor

Scott was knowledgeable courteous and efficient in getting my replacement lenses fitted. This company does what they say they will do. The protective coating on my glass lenses started coming off and I automatically thought oh great. Another bill. But Beau on my first visit pointed out to me they were covered under warranty. I’m very pleased with my choice of eye care professionals. Definitely recommend them to anyone.

I have had nothing but positive interactions with both the reception staff and medical staff. They've always been courteous and professional and very concerned with my issues. They got me in to see their retinal specialist the same day I came on an emergency visit. After some procedures , an operation, and follow ups, I've been pleased with their professionalism and care.