Reviews

This place is the place to go for glasses. These guys are client centered. The listen to your needs and go above and beyond to help you make the right choice for glasses!;-)

I saw Dr. Huang at The Retina Group of Washington's office in Capitol Hill. Very good experience there, including with the technicians/assistants. Dr. Huang was warm, informative, patient with questions. I felt I was in very good hands. The …

Staff was very helpful and extremely friendly. I truly appreciate that some staff members were fluent in Spanish. It helped my dad be at ease when I couldn’t be there . Our family was very pleased with your facility as well as your staff! Thank you for kindness and support! The Castillo Family ❤️

We have purchased all of our family's glasses here over 20 plus years. But not anymore. Go to Arden Hills HP or frankly anyplace else. ordering a new [expensive) pair included subpar very rude customer service with a staff member questioning why my optometrist wrote her prescription and misgendering her ("he made a mistake" over and over). I asked to have the prescription reviewed and the staff member said "that's a special situation and we don't do that". Entirely untrue and not helpful.. I was never so glad to get the glasses finally (no case, btw) and get away. Don't waste your $$ or your time here.

The service was exceptional, Jayden gave great personal attention and looked for all the possible discounts and maximized my insurance benefits. I would recommend Lens Crafters

Best eye doctor I’ve ever been to. He genuinely cares about his patients. Only one I’d ever trust with my eyesight. He’s the best!

Dr. Tran is always so nice, patient, mild mannered, and informative. I always love my visit. He explains your vision and the plan of care in an easy to understand manner. The office staff is always amazing and friendly.

Been waiting awhile for this appointment. Took off work for my appointment and a hour before my appointment I get a phone call cancelling my appointment because the doctor won't be in today. Can't reschedule me for the same day or even the same week. Very upset.

Worst service. They are so busy they do not care.