Reviews

This place is the best. Got my son both his regular glasses and his sports goggles (Hockey)... A++ service and great selection for kids' glasses

Truly the best service I have ever received from an Optician! They have a wide variety of frames (low cost and designer) and they are so helpful. Mike is always a pleasure to deal with! He ensures that I get the best deals for my daughter and I. He even went as far as coming out to my car and leaving my new frames in my trunk when I had COVID. 10 out of 10 recommend!!! :)

Today was my first appointment with Dr.Bourjolly and I was very nervous. I’ve suffered from it all- dry eyes, blepharitis, styes, MGD.. I can name them all. I’ve gone to a lot of different places over the years, tried so many different drops, and medications growing helpless each day. I don’t know what I did right in my life to meet Dr.Bourjolly but I am so thankful to have met such a kind, honest, and empathetic doctor. What I admire about him is that he looks at the body and immune system as a ‘whole’ and not just the eyes as a separate entity. Right when I got there, he noticed specific things and asked me about my medical background and lifestyle habits. Aside from that, he’s very charismatic and friendly. You can ask him any question and he’ll answer you without judgement. I can keep on raving, but I highly recommend you come in and see for yourself. Going the doctor can be a nerve-wrecking experience, but with Dr.Bourjolly’s excellent bedside manner, you’ll immediately be put at ease.

Dr. Bourjolly and his staff make your visit a pleasurable experience. He is honest with his diagnosis and if you are one of his regular patients he spends time catching up. He makes you glad you are taking care of your eyes.

Dr Haiman is the BEST! I go frequently for routine exams and blepharitis treatments. Wait time is low and he is simply the most easy person to talk to and listens. The staff is outstanding as well and super caring and prompt. Appointments are so easy too. They call you back or text if they missed you. Overall FANTASTIC

I have been coming to this location for a few years and most recently came in for a Saturday morning appointment. Every member of the team was friendly, thorough, and efficient. They never pressured me to buy anything extra, instead focusing on maximizing my insurance benefits to purchase what I had intended. I even received a complimentary pair of sunglasses! Dr. Truong's extensive knowledge and genuine care were evident as he addressed my concerns, thoroughly explained my imaging, and gave me tailored recommendations. The overall positive atmosphere and the team's happiness to work there added to the exceptional experience. I highly recommend this office for their top-notch service and expertise in eye care!

Dr. did not make me feel comfortable at all in a way where he would not even take the time to explain or ask questions properly. And as you try to explain, he kinda have this sarcasm with laugh upon answering your questions. I felt rushed in a way where it made me feel like I was doing him a favor for his service. Kind of disrespectful/rude manner overall. In short, he was not showing concern for the patient except the money they can make out of your visit/exam which is very sad.

Fantastic experience getting a new prescription and buying new glasses. Everyone was really helpful. I got prompt service and my options and costs were presented clearly. Scott helped me out and he was really great! I’ll be back for sure.

This location is super unprofessional. I came in here another time to simply pick out my glasses. They had me waiting and waiting til the point I had to leave because I had other obligations. I come a whole other day, and they had me waiting forever AGAIN. Someone claimed they had to jump on a call, and I had to wait for a “coordinator specialist” who wasn’t coming In for another 35-45 minutes, while I’m also seeing 3/4 employees walking around. Why is it so difficult to simply pick out glasses at this location? Every single time it’s something. I’ve never experienced this issue at any other location

This is the most unprofessional office I have ever dealt with. I confirmed and pre-checked in online and by text. Then 3 days later, the day before my appointment they called and said they never got confirmation so they scheduled someone else at my time. They said they never sent a text and I still have it on my phone and the confirmation that I clearly shows I confirmed. They told me my only choice was to wait and get worked in possibly or schedule for another day. That's NOT my only choice. I chose to go to a more professional location. Save yourself the frustration and find another office that actually has a business mindset.

Amazing customer service! Just got into DC, airline lost my luggage and I was without contacts and solution! Jason took care of me and got me all setup! Saved the trip! Thank You