Reviews

I DO NOT recommend Dr. Samimi as a facial plastic surgeon. I had a blepharoplasty and eye brow lift last year and he left my eyelid scarred from one end to the the other. I initially scheduled consultation for a blepharoplasty only, but he highly recommended a brow lift as well. FYI, the recovery for the eyebow lift is painful. If I could go back in time, I wouldn't have done the eyebow lift and wouldn't have done my blepharoplasty with Dr. Samimi.

They really take extremely good care of their clients. Every single session is tailored to my needs and adjusted in accordance to my progress. They are so thorough, compassionate and professional that I couldn’t possibly imagine going anywhere else. As an adult working on correcting strabismus I have seen huge progress in my first 12 sessions. I can see my children’s face expressions from a distance for the first time ever. I can go out in public and feel more confident about my eye alignment and my vision is dramatically improved. I can’t thank or praise the wonderful people who work at this office enough. As a side night it’s also very sweet that every time I walk into the office I’m greeted by happy smiling and friendly staff, from the receptionist to my vision therapist. An all round wonderful and truly beneficial experience. I’m not starting my second set off sessions.

My daughter has been coming in for eye therapy for about 3 months. Everyone she has seen and worked with has been phenomenal! Dr. Liz did her initial evaluation and exam. She made my daughter comfortable and explained everything as she worked through the exam. Dr. Kim has been conducting her weekly therapy sessions and she has been amazing in every way possible. Kamy is amazing with my daughter and is always very attentive and helpful when we have questions or concerns. Judy was great in helping us get properly fitted for our glasses as well. Everyone in the office is professional and very welcoming. Even on the days that were hard for my daughter everyone was patient, kind and showed empathy. The care my daughter receives as a patient is above and beyond what I expected when we started. I would highly recommend Visual Processing Optometry whether you need therapy or even for regular eye exams. Thank you for taking such good care of my family’s eye care needs.

Dr. Liz and Dr. Shaun are incredible, the brightest lights in their field, and everyone in their office is a joy to be around. You feel immediately welcomed and the care is provided at the highest level. Simply a pleasure to recommend to all my friends and family. They’re amazing with children!

Wonderful experience! Great care and professionalism. Kind, thoughtful and thorough with my complicated prescription!

They really care about you. Everyone was very helpful and they make you feel Comfortable enough to ask any questions you may have. Janell was very patient with me and helped me pick the cutest Dior glasses. Thank you!

Dr. Demirjian is the absolute best! Always so caring with my children - helpful and accommodating. The office and office staff are very nice and informative.

I had two surgeries in as many months at this center. I had one in between at St. Johns hospital Santa Monica, because Freedom was closed due to COVID19. The first time, I felt the staff was friendly , however during the procedure my pulse ox dropped to 93% due to sleep apnea. The anesthesiologist entubated me and hurt my throat. I work in the medical field. That was not necessary . Then post op, the staff complained TO ME, that I was taking too long to wake up. They wanted to go home. As if I had control of that. I wasn't languishing in their comfortable bed for a nap! The second time, the anesthesiologist Dr. Phillip Schaeffer was HORRIBLE!! He said I would be awake and able to speak but not in pain. I was in EXCRUCIATING pain! My doctor was doing eye surgery. The pain was NOT dulled as he was piercing my eye with bilateral needles. I asked them to do something for the pain. My doctor told the anesthesiologist Dr. Schaeffer to give me some thing. He came over and put something in my IV. So I waited for it to take effect. Meanwhile my Doctor is scraping the inside of my eye with needles. I trued to control the pain with breathing while my toes were flexed and hands clenched. My doctor said I need to slow my breathing. I told him he needs to do something about the pain. He told the anesthesiologist to give me something more. Dr. Scheffer the anesthesiologist argued that he already gave me a lot. My doctor told him to put me under. He then argued about how long it would be more I may not need to be under. My doctor said 40 more minutes. Then as Dr. Schaeffer prepared to do it, the nurse argued. He had to tell her my doctor said it will be 40 more minutes. Finally they put me under general anesthesia. When I woke the nurses in post op complained again that I was taking too long to wake up!!. Also when I got home I slept for four hours. This was highly IRREGULAR. When I had surgery at SCOI, I was put under with propofol. I went under nicely no pulse ox issues, woke easily, wide awake ready to go. If I could have chosen to wait a week I would have gone somewhere else. My doctor said the surgery was time sensitive and he didn't want me to wait. I am fighting to keep the the sight in my eye. DR. PHILLIP SCHAEFFER was incompetent. He knows his procedure was bad. Usually the anesthesiologist comes to you after the surgery to see how you are doing. He didn't. He knew he screwed up. Unfortunately I was pushed in to going to Freedom surgery center. I wouldn't recommend it to anyone. The insensitivity, callus disregard for the patient is inexcusable.

My reason for the horrible rating is that although the surgery center had my correct phone number and alternate contact details on record, there was an error with the primary mailing address so I never got a bill for the small coinsurance amount due. 3 YEARS LATER, I get a call from a collection company demanding payment. Of course since the collection company had multiple alternate ways to reach me from the account record the surgery center gave them including an unchanged phone number it took all of about 5 minutes to clear the account after the collection agency made one phone call. SO BEWARE of billing that never reaches you. Remember that the surgery center charges separately and apparently makes no effort other than snail mail to reach you if payment is not received.

Amazing team!!!! A wonderful GODLY experience. I wish all my medical experiences were like this. Best decision ever, I regret waited for this surgery so long but totally worth it. My vision it’s even better than when I wear glasses. The experience I have had with the staff was beyond my expectations all the way from the front desk, Dana (my patient counselor) to Dr. Dougherty and Dr. le was pleasant experience. Job well done and very professional.