Reviews

I had an outstanding experience with Virginia. She took extra measures to follow up on my contact lens order, was professional, friendly and reliable. She is an asset to Lens Crafters and a wonderful example of quality customer service.

I received excellent customer service from Armine and Virginia. The staff is super knowledgeable and well-qualified. They listened to my needs and tailored the perfect lens solution for me. This is easily one of the most well-run, friendly and efficient Lenscrafters locations in the state of California. They made me feel very well-taken-care-of. Thanks guys.

Tom was a huge help. Came in to get my Saint Laurent sunglasses fixed, he literally fixed them within 3 minutes and was very polite. Highly recommend

I have been going to Dr Silver for many years and he is the best! Very caring, calm and knowledgeable.

I had a tremendous experience with LensCrafters in the bottom of this Macy’s… Unlike any other LensCrafters, I’ve been to Ruben was my sales person and help me pick out a frame that was very unique and stylish for my face. He did so much to help me find another frame as well as explain to me the different options at LensCrafters can facilitate for my needs. If you have to go to any store, it would have to be this one tucked away safely and securely in the bottom of this Macy’s.

Don helped me with a missing screw on my sunglasses. Upon initial glance, he knew immediately what I needed, how long it would take to repair and what needed to be done. I’m grateful for his knowledge & assistance. Great service!

Came to Lens Crafters to have the nose pads on my eye glasses replaced, as they had broken off after regular wearing of the glasses. Daryoush was extremely polite, inviting and helpful with replacing them. Thank you so much Lens Crafters for having an amazing team member on your staff!!

They are true professionals and I would like to thank Mis.Linda for reaching out and Mis. Rosalina for an excellent and legendary customer service thank you very much guys you really professional staff highly recommended that's a professional service thank you

Would give them 10 stars if I could! They do the absolute most a business can do to help their patients. Incredibly friendly. Just above and beyond in every way.

Our family has been seeing the folks at Professional VisionCare for many years. Dr Sumner and staff are real professionals - thorough in their exams, very helpful and friendly. Highly recommend this office.

I recently purchased prescription glasses and sunglasses at this location. The staff was amazing, and I want to especially call out how excellent the service was that Bella provided to me. She knows how to make the customer feel important!