Reviews

I feel like I just won the medical lottery! Dr. Schneider and all her staff, especially Norma and Jane were fantastic. I went in worrying that I may have a vision problem, but after their professional exam and an onsite surgery, my vision is better than ever. All the staff were helpful, personable and reassuring. I am so very excited to have found Dr. Schneider and her practice. I cannot say "Thank You!" enough to all of you.

I made an appointment at the very beginning of January for me and my daughter. I was very clear when I said this was just our yearly checkup. We were new patients, so I wasn't shocked when there was a little bit of a wait. However, the earliest they could get us in was 2 months out. 2 months go by, we get a call 2 days before the appointment, Saying the doctor, they scheduled with doesn't do maintenance and they aren't sure how we were put on that schedule. So, she wanted to reschedule. She said the next available isn't for another 3 weeks and that was doing us a favor. I am sure the doctor is great, but to wait over 2.5 months to get one appointment and to be told 2 days before they made a mistake, and we would have to wait longer is frustrating. I called another Different office/Doctor and they were able to fit us in the very next week. I should have done that from the very beginning.

I had been very disappointed in the service I received at a well-known national chain optician, so I decided to try a local store. I have driven passed Vision Source Optique on numerous occasions, and stopped in. The store is bright and uncluttered. Trish was exceedingly helpful, did not push me to decide on overly expensive items, and gave me the time I needed to make the best decisions for my new glasses. So I highly recommend Vision Source Optique!

Dr Doyle is very kind and responsible. Mary Anne is very patient with my son, my son has sensitive eyes and hard to focus on the objects during the eye testing. Mary Anne was so patient and tried different ways to help him. Strongly recommend their service!

There are not enough words to say or space here to list all of the great things about this place. We followed Dr. Derr from her previous practice, and my husband had his first appointment there today. Dr. Derr is and always has been awesomely knowledgeable and patient. She goes above and beyond to explain issues and options, and her recommendations for other specialists as needed are always spot on. It was wonderful to see that all of the staff we met today are as just as dedicated knowledgeable and patient.

Dr.Brignola is very thorough with exam and great with patient education and explaining the results of exam and testing. Would highly recommend to family and friends.

I don't know if its because on my paperwork I put that I had some concerns related to my autism/adhd or if its because I'm young-woman-presenting with an alternative appearance but he was highly dismissive of my concerns. He didn't even have my chart or look at it while I was in the room. He told me my concerns were rare in young healthy adults. I told him I am not a young healthy adult, I am chronically ill. I had to push for the one test & he didn't even address the other concern. He just kept saying my prescription isn't that bad. I even said that I think I struggle way too much to see for it to just be about my "not that bad" prescription . He seemed to want to rush the appointment & get me out. We didn't really go over anything, he started giving an exam without even asking what the problem was and I had to interrupt and be kinda rude to even say that I had concerns besides getting my glasses prescription. I would've given 3 but they took my id and insurance card and never gave them back. We called for 5 days with no answer. We went there and doors are locked even though their hours say open. Finally on the 5th day, we get a call back that they're not open for another 5 days. As I mentioned, I'm chronically ill. I'm trying to get a bunch of testing to diagnose my disorder and I'm in excruciating pain. Needing a hospital isn't out of the question and at this point the incompetence is affecting my physical health. If you're a young woman or neurodivergent, save yourself the headache. He'll write you off as a "google expert" and push you out the door. When people come to health care providers with direct concerns and research, they're not trying to play "collect a label, do your job for you, or think they have every disorder they learn about. They're trying to rule things out just as much as find what the right answer is. They've probably been put through this time and time again of doctor's not listening or dismissing their concerns because this is very common, ESPECIALLY for women. I just wanted testing and someone to talk about my concerns with me and educate me. He had no interest in doing that.

I love this Opthamology practice. I have always been treated with both compassion and utmost professionalism. Very happy with COVID precautions taken at all points of care. Dr. Brignola was thorough and thoughtful and began a new plan of care which I was very much in need of.

Very Patient, kind and caring. He was able to diagnose my problem while other optometrists couldn’t. I highly recommend!

If I could give negative stars for the Lansdale office and this doctor I would. I’ve been in the medical field for over 20 years and never have I ever come across so many unreceptive, rude, self inflated folks who lack compassion all in the same room!!!! Spare yourself and your loved one and find somewhere else to go. I’d like to tell this physician a little compassion goes a LONG way and that the eye he’s caring for is attached to a human being. He ought to see the patient’s eye NOT just an Eyeball sitting there. I’d like to remind his staff that patients and their families always know them selves better than they do no matter their training and to LISTEN! A 90 yr old woman who has trouble hearing, is fearful of the injections but brave, just needs a loud voice, simple directions, and patience rather than just an eye roll assuming she must have dementia and won’t listen. Terrible terrible terrible experience!!!! Oh and one more thing, they should have eye lubricating gel drops there to treat the patients when they fail to numb them and cause them burning pain....instead I had to get to the closest pharmacy to alleviate pain in the car!!!! So very disheartening, spare yourself!

I love Dr Kaiser. He's been my retina Dr for over 10+ years. Dr Kaiser saved my eye sight. He's a kind, compassionate, and treats my eyes for multiple diseases. Highly recommend.