Reviews

Staff in this office is very good

Very nice can't find another place like this one. He is very patient with his customers even when it is packed and no one working there but him.

I found this established quite by accident. My daughter took her young son in ( Kindergartner ) for glasses. I was amazed as how well Dr. Steve treated them. During my 25+ years of wearing glasses I have used various vision chain stores and local private establishments. I decided to give Dr. Steve a shot and I'm so so happy I did. My new glasses were dead on. Never saw better in a long time I wear progressive lens and in MHO these glasses were made perfect and checked by Dr. Steve and his talented staff before i was notified to pick them up. BTW, You should and quite frankly I did totally dismissed that one star rating. I would love to know what insurance company keeps "on and on and on" replacing broken glasses? The only thing I could find is possible "Home Owners insurance". This is why I despise one star reviewers of businesses, not enough info to verify their claim.

This guy makes a crooked mile look straight!! Avoid this place like the plague!! Dr. seems ok, the girls in the office are AMAZING!! But the owner will rob you blind!! After getting my glasses in April, they broke in August which insurance replaced. They broke again in December, when I went back I was told insurance will not cover a second replacement, the owner glued my glasses for me and said he could offer me a replacement with a 1 year warranty for $85. I called my insurance company to beg for another replacement only to find out I have unlimited repair / replace. The insurance company also told me they never received a request for another replacement. They approved for me to go to another eye care provider under the circumstances. If you don’t mind spending money on things you don’t have to, this is definitely the place for you!! IN RESPONSE TO YOUR RESPONSE......... I agree, such pleasantries could have been avoided if YOU would have ordered my new glasses after my insurance company called you and asked you to or called me after they sent the glasses to you to “force” you to make my replacement. This is not the first incident I have had with you. First one was MANY years ago when you were in Whitepoint. My very large mistake to come back to you after that. The parking was a perk but I’d walk a mile not to deal with you again.

The Man is an AB Loon 👏 …

There is no better Dr.!

Warm atmosphere. Friendly staff. As for the Dr... He's pretty good. What I like about him he was able to multitask in between patients to not have them waiting.

My wife and I both went at the same time and were happy with our experience. Dr Bernstein is very thorough and takes pride in making sure the patient is comfortable and understands his exam findings. The front office staff was helpful in finding eyewear and maximizing insurance benefits. We will definitely go back!

The optical team is so sweet, Dr Bernstein is the nicest doc I've had in so long. The other team members are super nice and accommodating, it's always a quick and easy experience. You can tell the team is genuinely nice because of how they get along with one another as well. Thank you all!

I have been coming here for the past 10 years from the Bronx with my whole family because I will never find another doctor like Dr Bernstien. He explains every thing in detail, provides a very comprehensive exam, and answers all questions you can have. Definitely recommend MB eyecare to everyone looking to get the best eye exam experience:)

My family has received wonderful care from Dr Chan and his staff!