Reviews

The eye exam services provided by Lake Eye were thorough and very informative in assessing the health of my eyes and vision. Their staff is friendly and professional, and it was a pleasure to have Dr. Young as my eye doctor.

This week was time again for my yearly Diabetic retinopathy exam. I have been going to Lake Eye Associates for the past few years and have had Adria Young perform my yearly exam. I continue to not only be impressed with Adria but the entire staff at Lake Eye on CR 466 in Lady Lake. Every one there is a professional, also courteous, friendly and patient. We will continue to used this office for our vision needs. Haven't even thought about going anywhere else. I highly recommend this office and the highly trained professionals that take care of all your vision needs.

Most thorough exam I've ever had! Everyone was extremely competent, caring, and sweet. The facility is pristine clean. Explained what they were doing and why as well as options every step of the way. Explained how I could prevent future issues. I couldn't be happier with my experience!

I didn’t see my normal eye dr today was a little down about that but this provider was also very nice. I had to get all three of my children glasses today and Sarah was amazing!! I walked out of there with 6 pairs and spent half of what I had anticipated. She was extremely patient with them and how picky they were in choosing. Definitely my go to person from now on. Thank you.

Josselin did an excellent job helping me choose a new pair of glasses. She was very professional, knowledgeable and efficient. She is an asset to the operation of this office. Jim also did an excellent job in repairing my older pair of glasses which I had purchased there a year or so ago. He was very cordial and helpful. He took care of me immediately and fixed the glasses in no time. This is a very well run office. My wife and I have been going to this office for years. Never disappointed.

Went for my scheduled eye exam, wait time was minimum. Melissa was wonderful, helped me shop for glasses and found the perfect pair based on what I was telling her I wanted! She let me know when my glasses arrived and after picking up I had to come back in (my own fault for not having them fitted when I picked them up), Melissa was patient and efficient in getting my glasses to fit correctly. She’s an absolute asset to this company and a bright face to see when you walk in!

I'm frustrated with the doctor's office and the staff. Waited four months for my prescription glasses, didn't get the promised call, and spent a total of 50 minutes on hold in two calls in this past month alone. I have trouble seeing my screen bc I get eye strain from it, requiring me to get a pair of glasses with a blue light filter on it. It’s gotten very worse the week prior, hoping to get it this week. They're busy, but keeping promises, especially over the phone, matters. For anyone who is reading this, please go to another place, you’d be saving yourself the trouble.

Terrible company! One star is too many. Dr. Ness is very unfriendly and rushed through my <10 minute appointment. The “eye exam” was a joke and as soon as he walked me out to the lobby, he left the building. After waiting over two weeks for my glasses, I quickly learned they were not my script. I wasn’t that surprised, since there were parts to the exam that he skipped over. I requested to see the other doctor in the office, but was told that “Dr. Berry doesn’t like to do retests.” When I came back to see Dr. Ness and talk with the manager Ashley, neither was concerned in any way about my experience. Not even an apology! I was retested, but they ended up making the same lenses I had a couple years ago. Dr. Ness and Ashley made it clear they didn’t want to be bothered. Save yourself the wasted time, money, and headaches from dealing with these unprofessionals!

I received the email stating that it is that time of the year for my annual eye exam appointment. Meria, the front receptionist, has great customer service skills. Ashley, the tech, called me back to do my eye exams she was amazing she took the time to ask how my day was answered and any questions I had. Sandy, the optical Tech, the one who helped me with frames and glasses she was wonderful, very patient, and the eye doctor himself was awesome. I am so blessed that I chose that building highly recommend.

Today was the 2nd time these wonderful, caring folks helped my husband out with a last minute, same day appt. They rock! Don't go elsewhere...this is where you will get the best service and the best genuine care. Love this staff❣️

I have had many eye exams and this was by far the best one I have ever had. Everyone was professional and courteous.