Reviews

Great service

Edit: My insurance has since changed and Dr. Spector is now covered! I can say that I went back this month (Nov 2022) and he was still as lovely as he was back in 2014. I got my glasses in a little over a week, too (I ordered through him). There was no pressure, though, but I'm happy to have a pair not from an online brand that kept breaking so easily. I have nothing but praise for Dr. Spector. Original review below: I was talking to someone today about optometrists in New Haven and was pleasantly reminded of my experience here a few years back, and thought I'd write a review. When I was a dumb 17 year-old kid, I managed to break my glasses. I was panicking because I had moved out from home, was on my own, had absolutely no back up glasses, no contacts, and I have really poor vision. I managed to get myself here to Dr. Spector, who took time out of his day to deal with me, this sobbing teenage girl in his office, who felt like her broken, crumbled glasses were the end of the world. Dr. Spector himself put the frames back together for me in a matter of minutes, and made sure to put a bunch of reinforcements to guarantee that my frames wouldn't crumble again (I was about to leave for a study abroad to Russia, which is the absolute last place I needed my glasses to break). They didn't break at all that summer and I wore them until I was able to replace them in the fall when I returned to New Haven. I'm in my mid-20's now and I am always shocked when I think of how compassionate he was about the entire incident. I'm sure not much has changed in the last few years, and recommend him to anyone who is looking for an eye doctor :)

I've never before had the experience of thoroughly enjoying a trip to the optometrist. The office looks very dingy when you walk in, and there's no receptionist or anyone there but Dr. Spector. But he is one of the most personable people I've ever met, and seemed in full command of what he was talking about. He suggested that I may have an irregularity with my cornea, and didn't try to sell me a new pair of glasses. I'll still have to see how it turns out, but I left feeling impressed and grateful. The cost for my regular eye appointment (for glasses) was $50.

I rarely give out bad reviews on google maps, but Spector really deserves this one. I should say that what I experienced at Spector Eye amounted to verbal sexual harassment. I got contacts from Spector Eye a little more than a week ago, and went there again today for a follow-up examination after wearing trial lenses for a week. If Dr. Spector was personable in our first meeting, his behavior in the follow-up meeting was not only inappropriate, but hugely insulting. When I complained that with contacts on, I have trouble focusing my eyes on my phone with dark background lighting, Spector tuned down the light, and said, "You just want us two to be alone together in dark, do you?" When the meeting was almost over, Spector said, "You can always call my number. We can always get together at any time." My attempt to ignore his words seemed to have no effect on his behavior, and this litany of insults only ended when I gave him an eye roll. So if we are a woman and reading this, do not go to Spector, and if you are not but abhor casual sexism as I do, do not go either.

Absolutely Outstanding Experience after just randomly popping in after taking a stroll downtown, sipping boba! I met and fell in love with Dierdre who’s a the most savvy, sassy, professional and funny optician ever! Like l love you! The store was immaculate and beautifully organized. It’s by collection not gender! They have some of the most high quality and fashion forward glasses in house and they’re willing to let you try every and any pair on, as many times as you want. I had such a difficult time deciding and really wanted a statement pair of glasses. There’s bold and classic options with everything in between! I cannot find appropriate words to express my gratitude for stumbling into this wonderful business! Bravo to you all!

Walked into Kennedy and Perkins in Guilford to pick out frames for prescription glasses and sunglasses. I was helped immediately and could not have been happier with the selection and the service and the assistance and the advice I received. It was a delightful experience and I left feeling so happy I walked in. Cannot wait to get my new glasses. I cannot recommend more highly and will definitely go back for all my glasses needs in the future.

This review covers all locations, most notably New Haven & Branford. I am a long-time customer and recently had a rare, indeed, issue with lenses. This problem was not with the Kennedy-Perkins Team, but rather with a “partner”. The prompt, understanding and caring support from Robyn in Branford and Jennifer in New Haven crystallized for me why we continue to choose Kennedy-Perkins. Family owned, not corporate! Thanks for your superb service.

Everyone was very nice and Dr. Kaur was great. Appointment was quick and efficient. Minus two stars because my contacts were very expensive ordered through them. If I go back I will take my Rx elsewhere for a better deal.

As of today, I could say I will no longer step foot in this facility. I don’t know where these people come from. It’s always somebody different every time I go all attitudes suck they don’t know how to take criticism from there customers and their communication is terrible so I expressed my feelings about me sitting in the room for all most 25 minutes and the doctor couldn’t handle it and ask me to leave you can’t ask me to leave and have the nerve to ask me to reschedule. There’s no way I would ever go here again worst experience ever I wouldn’t recommend this place at all