Reviews

I am very pleased with the services I received by Dr. Hecht and his staff. Everyone is so professional and pleasant and I highly recommend anyone needing eye treatment and surgery. Thank you Dr. Hecht for a job well done on my surgery.

I strongly recommend Dr. Beth Lin She was very personable and was easy to talk too. most of all we talked about other things as if we knew each other I give her a 10 out of 10

Had a wonderful experience with Dr Jones very caring very professional for over 20years our Doctor

I had an awesome experience at Target Optical in Avon! They have a wide variety of frames to pick from. Everyone is super personable and helpful. Great prices for both the exam and frames! Highly recommend.

I’ve been ordering my contacts for 10+ years for this location, never complained about major things like either the doctor not being present when I’ve made appointments. But the last two times I’ve ordered my contacts from here, the customer service has been horrible. Months ago, the woman who tried to place my order, claimed she couldn’t find my file, and advised I call back and speak to the receptionist who is usually there who is Paola. Days later I call and speak to Paola, who I’ve been dealing with for the 10+ years I’ve been a customer; I addressed my concerns and she didn’t even apologize for the other woman not being able to place my order, instead she gets defensive. Days ago, I place my order, but directly with Dr. Kirti Dave, he found my file without an issue. I get a call from this Paola letting my know the contacts arrived, I get to the office to pick them up and she’s not there; she left early. I was looking forward to speaking to her, as I had checked in my insurance provider’s website that Dr. Dave was in network, and wanted to know what was the new price. So I leave a copy of my insurance card with the guy I guess covering for her, as he didn’t know how to answer any insurance related questions. She returns my call and informs me that even though I saw on the website that they’re in network, that the Dr might of enrolled but they are not taking that insurance yet. This explanation made no sense, as she didn’t even sound confident answering this question. She offered to provide an itemized receipt so I can deal with my insurance directly so they can may reimburse me as according to my insurance provider I get a one free contact order per calendar year; pretty much do her job. So then I ask if I HAVE to purchase the contacts because I don’t want to have to go through the hassle of dealing with my insurance and waiting for a refund in the mail, which I know can take months; I’ve been through that before so I know. So I ask if they can just hold them for me and when the time comes that I need them I’ll pick them up and pay the $90; I ordered the contacts and never thought I had to pay as the dr was in network, but if that information was wrong then I’m ok with purchasing them but not now, I’ll purchase them once my free contacts from an in network Dr are done. And this is where she starts getting an attitude and condescending with me; she says how I should’ve asked for her when I first called to order the contacts and that they can only hold the contacts for three months; THEN she finally informs me that she can send the contacts back. She could’ve told me she can send the contacts back when I first asked her if I really needed to purchase the contacts to begin with, instead of her going back and forth. She knows that I have never complained about their pricing, and the one time I’m asking to do this right and purchase them utilizing my insurance, they get nasty with me? This place is nothing like what it used to be years ago. The people used to be so nice, informative and professional; but it has really gone downhill. Paola was incredibly rude and I will never return to this place again, all these years paying full price for contacts, when I could’ve purchased them in network and a better deal, or even purchase online; instead I kept returning to this place because of loyalty.

Went in as a walk in and it took less than 30 minutes to get to the room to see him. His staff was very friendly along with Dr. Franklin himself. Very friendly and thorough! I received my glasses the same day and my prescription was perfect! I can see so much better!

Great service and caring staff. The specialist listened to all my symptoms and did a thorough eye exam. I felt comfortable and well taken care of. Highly recommend Medical Eye Service☺️

The staff is super welcoming and the doctor is very nice and sweet! They offer great prices and are willing to work with you to help give you the best options. I couldn't be happier and will come again!

My glasses met with a small dog vs ear piece accident 😬 Went to Keathley’s thinking I needed new frames but Cris Keathley fixed my glasses for me instead. Saved me $$ Very nice, helpful and honest people who aren’t out to just take your money!

I continue to be very pleased with Milan Eye Center (Mall of Georgia). The doctors and support staff are awesome! When I experienced some blurred vision, post-cataract surgery, Dr. Patel saw me quickly and set my mind at ease, explaining the cause was not serious and that it would likely resolve with the help of some medication. I have recommended this practice to a couple friends, as I plan on maintaining them as my eye care professionals.