Reviews

Absolutely love this place! I have been going here for about a decade and my kids love it here too! Both optometrist are absolutely amazing! Love their staff especially Lizzie and Sabun(I’m so short of I butchered her name), they were so patient with my daughter putting trying her contacts. Recommend 100%!

**I was called a BROKE BOY & BROKE B*TCH by their “GENERAL MANAGER” ANNGIE PAZ all because I choose to purchase the 60 day supply of contacts instead of the one year supply** I am really upset that I am writing this review because I hold this place very dear to my heart. It was where I got my first pair of glasses as a boy. It’s where my parents took all of our siblings to get eye care since my childhood to us still going now. I went in to re order my 60 day supply of connects. The wonderful women informed me that my prescription is expired, and that I would need to have an eye exam before I get new contacts. I asked if they had any slots open for today if possible she said she didn’t which is completely fine. I asked her after that if it was possible to get a one day supply for my Truck route I needed to do on Sunday & that’s when the manger Annie Paz rudely interrupted our conversation and said in a very unprofessional, rude, aggressive, and Sassy manner. “No you can’t! I’m on to you I remember you from last time. You always do this you always ask for a spare contacts we have it in the notes you can’t get any free samples“ I was taken back shocked and surprised by her tone and facial expressions it was as if I asked for a free yearly supply. I told her ma’am I’ve always gotten free contracts in time of emergency which I am deeply grateful and appreciate for because I know that’s not something I’m entitled to. No has said anything to me about this for almost a whole decade, if I can’t get any that’s 100% okay I am not entitled to anything free in this store. Which she later keeps going on and speaking to me in a very rude, dismissive and aggressive. I got very upset and called her out on it her rude behavior. She kept shouting at me to leave and as I was leaving she mumbled “that’s why you only get a 60 day supply because your a BROKE BOY Because if you weren’t you would get the 1 year supply but instead you only get the 60 day supply” Which I was very shocked & taken back by the comments and I said what did you say? Thinking I must of heard something but no the general manager Annie Paz reiterated the statement. “That’s why your a broke boy, a broke b*itch” you get 60 day supply just get the 1 year supply if you weren’t” I pulled out my phone to record the situation and that’s when she got upset and said I can’t record her and called the police. I patiently and respectfully waited outside until the police came. I told the police everything that happened they talked to her as well. The police after getting both statements apologized to me for having a really bad experience and the store manger is asking you not to come back. I was hurt that a the store I grew up going to since I was a kid would treat me this way. they will call me names because of the product I choose to purchase from them. I am very grateful for all the amazing doctors amazing employees who took take of me in the past. Im grateful for them going out of their way and giving me free 1-3 day supplies of my contacts when they don’t have. I understand I am not entitled to anything free. I was upset at the aggressive and rude manner in which I was told after years of them being okay with it, and for being called a broke boy for choosing purchase the 60 day supply instead of the one year supply. I like the 60 day supply because it’s much easier to maintain and if I lose one contact I can easily replace it instead of the 1 year supply which.

Looks cleaner than many other Sams Club around Florida.

Dr. Wolfe is a very knowledgeable doctor in his field. He is professional, polished even, but not stiff. He is a very nice man. He answers all questions well. He is respectful and I think it's pretty obvious that he actually cares about us patients. You are in good hands with Dr. Wolfe. His staff is wonderful as well. His team works quickly but thoroughly and your appointment goes smoothly as you have different tests in different rooms as needed until you meet with the Doctor. I am lucky to have found him as my retinopathy specialist. (Sherry Chapman)

The office staff was welcoming and friendly. The Dr Lehr was awesome and explained everything well and was very thorough. He took time to answer all our questions.

Excellent fast and efficient service, 2 times I managed to make a prescription for relatives in Cuba and the result was very good. The owner is very knowledgeable and never fails. Thank you so much.

Avoid the McCormack Ranch location! Went there for a glaucoma test (the second one I might add, the first one was done at the other Scottsdale location which seems suspicious to me when asked to come back in a month for the second test) and was seen by an Optometrist (I won’t post his name here but it his last name starts with S) who spent 2 minutes with me, explaining nothing except my left eye is worse than my right, handed me some eye drops and sent me on my way. The eye drops burned my eyes, with stinging so bad I could hardly open them. When I complained, they sent in a prescription for another type which would have cost me $400. When I advised that was unsustainable, I was told to come back to their office to pick up a sample and sent on my way again. No thank you to Petelin Vision. I’ve since done my research and will see a glaucoma specialist at the Eye Physicians and Surgeons of AZ. I’m on my way to pick up my records and will never set foot in any Petelin Vision location again. 4/17 Here to pick up my medical records which on Friday was told it would be easy to secure by just signing a release form. Now the young woman behind the desk is telling me I have to wait 10 days (no doubt she saw that I’m transferring my service to another provider). NOT HAPPENING. I’m waiting right here until I receive them in their entirety. It took them 5 minutes. Also make sure you check to ensure they give you all your records if you need them. They “forgot” to give me the most important of all, the glaucoma test. Good thing I checked before leaving here. One last important addition: The notes from Dr S on these records under “Impression/Plan are laughable. None of this discussion took place! There was no “counseling” session performed with me whatsoever.

Hi Kenzie – thank you for the five-star rating!

Just had my yearly eye exam with Dr. Degenaer, O.D. It's the first time seeing him since I moved to the area. He was very experienced, thorough, professional, and caring. I trust my eye care in his hands. I will see him next year. Truly the best doctor in town.

Dr. Allarhakia is one of he kindest and most caring Doctors I have ever metI He is so thorough and professional he makes you feel very well cared for. He did my one cataract and I will definitely go back when the other is ready. I highly recommend him to anyone who is looking for a super Doctor.