Reviews

Jackie in the office personnel is not interested in taking care of customers. Customers are the life blood of a company. She obviously has not been taught that. Good luck in keeping patients/customers with her around!

I took my 3 year old in for a checkup and first eye appointment. She’s not fond of doctors offices, so I wasn’t sure how it was going to go! We were greeted by the friendly staff and my daughter enjoyed playing with toys in the lobby and looking at the large puzzle and pictures around. I could immediately distinguish this was an office that has great experience with little ones. We didn’t have to wait long until we were called back and were greeted with more friendly staff. The perception, color, and vision test went surprisingly well for my daughter, thanks to the patience and creativity of the staff! Once we saw the doctor, my daughter was already very comfortable and out of her shy box. He suggested I hold my daughter in my lap for her comfort (which I appreciated!) and he was attentive, patient, and kind during her exam. He asked all my questions, even asked me questions, and took his time explaining the science behind my daughter’s astigmatism (something I’ve had as long as I can remember and never got explained this by my own doctor). All in all, I’m extremely pleased with Dr Rhee and his office staff! My daughter even asked when she could go back!

I had the pleasure of working with Dr. Ofchinick to get some new lenses put in my glasses. He was able to get a mirror coating and a gorgeous blue polarized lens. I’m so happy with how they came out and they were done so quickly. I highly recommend going to see him for some new glasses.

As usual Dr. Parker did an excellent job. You feel he really cares and is concerned. Can’t say enough good things about him. I really like the office staff. It is peaceful in the waiting room and I have seen the staff help people sign in at the kiosk. The other staff members who help Dr. Parker are efficient, friendly and put you at ease. Overall a fantastic office and doctor.

Received a great response from Dr Jeng in regards to any questions I may have had. Gave great detail in regards to the information about the procedure to take place and would recommend for any one looking for similar services/eye care.

The staff at this Walmart optical center were super kind, patient, and helpful. My husband fell and broke his glasses, he is also disabled. These were the second pair he broke and we didn't have a back up pair. We ordered duplicate frames online but I couldn't get the old lenses into the new frames. I brought them to the optical center and the manager and her assistant worked into their lunch hour to help me. They had to grind the old lenses slightly but got the lenses in. Now my husband has glasses again, thank you so much!

Dr. Horkey was very patient and answered all questions and made recommendations per his exam.

Just the best. So kind and helpful. I wouldn’t go anywhere else.

People are very friendly - doctors are good . I had no problem. Up to date equipment. They showed me all the pictures of my eyes from the computer generated pictures. Explained everything thoroughly. Helped me pick out frames that fit my face. This is the first time i have had my eyes checked in awhile and i was glad they didn't use drops as I had to drive myself - I am happy with them!

TL;DR be certain if you want an annual eye exam you explicitly say it and get scheduled with the only doctor who gives them. Overall the place is fine. Upon arrival the front of the house is welcoming. I was 5 mins early but I ended up waiting 20 mins to be seen by a tech/assistant (not sure their title) who performed 95% of the eye exam. I later found out that they had put my apt in as a medical apt (meaning that I made an appointment because I had an issue- which I did not) and not an annual eye check up. No one communicated to me that for me to get an annual check up I had to see one particular doctor. I had specifically said this was for my annual eye exam when I made the phone call and whoever I spoke to did not inform me I had to schedule with just one doctor, so when I asked for a different appointment date they scheduled me but put it under medical which means I pay more for this apt out of pocket rather than bill my vision insurance. I asked if they could switch which insurance they were billing when I was there but they could not because I saw a different doctor, not the only doctor they use for just annual exams. I’m not even sure if I received the same care that I would have received if my appointment was booked for my annual and not a “medical apt”. The apt was super fast- I read about 3 lines of letters for each eye, had a pressure test and pupils dilated (all done by the assistant). But I remember the year before being asked to read more and also compare which images were more blurry. No one even told me my eye sight verdict, I had to ask what it was. They said if I want to know I should sign up for the portal. The doctor I saw for 5-10 mins was fine. She was friendly and answered questions but since I didn’t come for medical reasons there wasn’t much to say. I’m pretty sure this place is owned by a PE company and the staff have to work within very limited confines to churn a profit. Just feels very rushed and not patient centered.

I have had a wonderful experience with the crew at this eye business today! As a Team, everyone was nice & friendly. But as for only certain people, who dealt with Me, in personal & direct ways, i must express certain compliments unto & about them. First of all, Geanie, one of the sales associates, was very helpful, friendly, professional, very knowledgeable, patient & caring. Secondly, Amy, the manager, was very caring, friendly & walks in her authority well. & Thirdly, the dental doctor, who is Dr. David Murnan, was also very helpful, very knowledgeable, caring & friendly. I enjoyed talking & interacting with everyone. I'm also very satisfied about the eye examination that i received & the new pair of eye glasses i picked out, to purchase. I would surely recommend this particular location! I'm glad to be a customer & patient there! 🙂