Reviews

I have been going here for a decade or so due to the great service provided by Dr Darren Ng and his staff. They have always been very personable, knowledgeable and willing to help with my eye concerns. Not to mention, they always keep a great selection of really great eye wear in stock to choose from. I highly recommend this place.

Dr. Ng is the best Optometrist I've ever been to. He's very thorough and prompt. His staff have always been excellent and my family has been seeing them for about 10 years! 5 stars all around.

Optometrists is very knowledgeable he suggested my 9 month old daughter get her eyes checked. Took her to a different optometrists and sure enough she needed glasses. Service is great. Sometimes they take a bit long to notify you when something has arrived or when your appointment is due but I blame the automated system they use. The automated system calls you when they have received your glasses and are ready to pick up usually is a couple days late. It a good office overall my son and I are patient don't plan on switching anytime soon.

Dr. Stolarczuk is a very good optometrist. From there the business goes quickly downhill. Poor front desk and service staff who in my opinion are not at all helpful and bordering on rude. I paid a lot of money for a pair of sunglasses after an eye exam and they provided very poor customer service. I bought a pair of glasses shortly after at Warby Parker and they were less than 1/3 the cost (without insurance) and the customer service at Warby was absolutely stellar. They (Warby) spent a lot of time adjusting my new glasses to ensure a better fit that helped me see better with my new progressives. I won’t be using El Cerrito Optometry again.

I've been getting exams and glasses here for about 30 years and have never been disappointed. I have a regular optometrist but have seen a couple others as well and they are all terrific. It is a very friendly office and very well run. I can't imagine going anywhere else.

Fantastic experience. Got walked through each test, as well as well as being walked through my insurance coverage and recommendations on lenses. Highly efficient process- booked online for the next day, appointment started on time, and each test was performed like clockwork. Never felt rushed or pressured into a sale. Also Dr White may be the nicest optician I have ever had. She helped explain each test, offered great advice, and made the entire experience pleasant. Highly recommended!

I am forever grateful for everything Dr. Scott Lee has done for me. To this day I continue to thrive and it is all thanks to the wonderful services he has provided. I am lucky and blessed to have met him.

Have had nothing but positive experiences. The Dr. Is very friendly, efficient, and professional. Andrea the optician is just amazing. She manages to juggle several customers very efficiently and is so kind and takes her time to explain everything and truly help you out. It does not at all feel like she's trying to sell you something-- she wants the best glasses for you! Andrea is phenomenal!

Long waits. The rudest of customer service. Definitely do not buy your glasses here either. Was a nightmare still in process.