Reviews

Excellent service! Ed is the nicest doctor. We have loved utilizing his service.

June 04 2026 I was attended by Nicolly Luft , a person efficient and generous. Thank you very much for your service !!! patient Marcos Cascardo

When I first walked in to Dr. Sasaki's office, I felt like I was 100 years old, very weak because of systemic medication for my eye problems. After the first surgery she did on my eye, I felt that she had saved my life because I got off the meds. Two surgeries later, I feel normal again, but it's been a long road. She has been very patient, explaining the risks of dealing with my particular problems and what could go wrong in surgeries that would be low risk for other people. Because of her expertise none of those complications happened. It is really great to have a surgeon that you know is capable of doing everything possible to save your eyesight. The office staff is very efficient, and from what I've seen, they are very tactful in dealing with people who show up and think that, in this day and age, you should walk in the door and immediately be seen by the doctor. Hey, they have the best assortment of NEW magazines in any medical office I've been in. Read em, and be patient. In comparison to all other doctors, this office makes you wait less than any place else. And in a year of frequent follow-up visits, I have never seen the staff screw up anything. In fact, they are really good at dealing with insurance and setting up surgeries. Some very old patients have really severe medical problems and use public transportation to get there, and the staff seems very kind to them. This reflects the attitude of the doctors who run the place. (I've spent enough time in the waiting room to see all this.) Dr. Sasaki is definitely no-nonsense, so she does a pretty good job of keeping on schedule in the office. And with surgeries, everything goes like clockwork. Also, this is the first doctor's office where I don't go home and think I have to wash off all the germs. The whole building is really clean and pleasant, even with the heavy traffic that goes through it. All their equipment is clean and up to date, and she has access to all the latest technology in doing treatments.

Oh my, I don't even know where to start,, Patty the office assistant for the dental office..Is such a great worker she is great ..She gave me all the information I needed. She was very clear and patient with us She should be an example to everyone out there who works with the public...

I like it here. The receptionist was beyond kind, as well as the technician who took care of helping me find glasses. She was very fun, and easy to talk to. Although the wait for my appointment was a little longer than I expected, my glasses are the right prescription.

The staff is friendly and caring. Having issues with your eyes can be scary. Dr Grayson and the staff here are the best.

I had a very uncomfortable and unprofessional experience here. I originally came in to pick up my contacts, but it took about 20–30 minutes just for anyone to acknowledge me or help me. I was sitting there waiting while staff continued having a personal conversation with someone who did not appear to be in line or waiting for service. I eventually had to get up and alert them that I needed help. While I was there, I was persuaded to get an eye exam. During the exam, the doctor made me feel extremely uncomfortable. Instead of focusing on my eyes and explaining my prescription or exam results, he kept making inappropriate comments about a female staff member. He repeatedly compared me to her, made comments about her appearance, and said things that felt sexual and unprofessional. I came in for an eye exam, not to hear a doctor comment on a staff member’s body or attractiveness. He also kept trying to involve the front desk staff member or assistant in parts of my exam in a way that made me uncomfortable. I had to clearly say that I did not want the desk staff doing my eye exam and that I was there to be seen by the doctor. At the end of the visit, the doctor did not explain my prescription, tell me much about my eye health, or print out my prescription. He simply walked out. I had to go to the front desk and ask for my prescription information myself. Thankfully, the front desk staff member printed it for me. This was not my first uncomfortable experience here. During a previous visit, a staff member tried to charge me for contact lens training even though I repeatedly explained that I already knew how to put in contacts. I felt like my contacts were being withheld unless I agreed to pay for a lesson I did not need. Overall, this office has felt unprofessional more than once. I did not feel respected, informed, or comfortable as a patient.

I’ve been going to Williams for years! The Williams family is professional, patient and provide a wide array of frames and other services for all of your eye care needs! I love their selection and the staff is so incredible that I look forward to my annual screening and frame selection! Would highly recommend!

Every year I realise how lucky I am to find this place for my glasses and contacts! Cannot praise enough for the eye doctor and front office staff, everyone os so helpful patient and courteous! Specifically thanks Stephanie for helping us both today!