Reviews

We have been with Claudia for 8 years! She helped my son with his first pair of glasses when he was five months old. I knew then I would never see another person. She has done glasses for my daughter and even me. You will not receive better customer service. The time and genuine care she takes with each person is something you don't find. That being said, you may have to wait a little to see her, but it is SO worth it.

I went to this doctor because someone recommended to me. I got the exam and he then told me to go with the secretary to order my glasses, he told me I need it bifocals, so I order the progressive lenses, but he never gave me any advice whether to use them all the time or just for reading or anything . So I pick up the glasses and the secretary recommend me to start using them so I can get used to them. I started using them.but my left eye would start crying when I used the glasses . I called and I was told to go back. The doctor checked my eyes again, and asked what kind of glasses I was using. I showed to him and then laughted because he said he never recommend bifocals to people under forty years old!!!! Hello, he told me to get them!!!!! I asked him if I should use the glasses all the time, he laughted again, and said he only recommended me the glasses because it seemed I need it, but my vission was ok!!!!!!!!! The glasses does help me.when I drive. But I would not go back to this place.

They were so amazing! I was able to get an appointment in a reasonable time frame. All the staff were so friendly and listened to my concerns. Darell was especially helpful. I have really bad light sensitivity so he walked me through my options to get axon optics lens with my prescription. Dr. Coloma was also so friendly and knowledgeable. I was able to use my insurance too for a new pair of normal glasses and I love the frames. The pair I got with axon optics have already been SO helpful and I've only had them for a week. Darell was right, they aren't a miracle cure but I've definitely had less headaches. Definitely recommend them to anyone looking for a friendly, professional, and knowledgeable optometrist.

I went here for about close to 7 years in my time in OC and the people here are all amazing! The staff & doctors are incredibly kind and helpful, whether it's eye tests, paperwork, or finding the best lenses for your prescription. It's one of my favorite experiences at an optometrist!

Fantastic experience! This is a very professional group. The office staff is very courteous, knowledgeable and helpful, they don't miss a beat with scheduling, notifications or insurance. Dr. Brown (Susan) was excellent. She was extremely patient with my very detailed descriptions of my eyes and vision status, and my special needs for my computer work station set up. Their frames shop is top notch and has a great variety of styles.

Our son had surgery for his clogged tear ducts and is currently wearing glasses. We've been seeing Dr Bhola and his staff since 2020 and the staff has always been great with us. Wait times can vary but we've never had a single bad experience. You're in good hands here.

We absolutely love Dr. Bhola. He walked us through our daughter's Strabismus diagnosis and made her so comfortable, answered all of our questions, and her surgery was successful. The staff is wonderful and if you have to wait it is well worth it!

My daughter has been a patient of Dr. Bhola for the past 3 years. He is so empathetic, and loves what he does. Because he’s one of the best, he has a lot of patients and sometimes there is a long wait time. But I do not mind.

I love the doctor here. he is smart and capable and detailed in his work. I felt safe in his hands. Trying to pay a bill with them is another story. I got someone in the Philippines trying to pay my co-insurance portion. The office staff seems nice, but I called them and was placed on hold to pay my bill and they left me on hold and went to lunch and left me there 15 minutes waiting. This is the Santa Ana Office. I finally hung up, called back and they were at lunch. If I patient calls to pay their bill its important to take the call and take their payment. Their Billing service is not good at all. Again, all the personal stuff the guy in the Philippines was asking me seemed like he wanted to steal my personal info. The office left me on hold and went to lunch when I called them to settle this. They say they have online bill pay, but their bills have no pay number on them and it appears you need to set up some account and payments are not tied to you and will go in the abyss.