Reviews

My visit to the Eye Clinic and Laser Institute was a great experience. Dr. David Silverman gave me a very thorough exam, and took time to address all my questions and concerns. I would recommend Dr. Silverman to all my family and friends.

I've been with Great Lakes Eyecare, and a patient of Dr. Bozic's, for over 20+ years. In addition, my son is a patient as well. Unfortunately, they are now booking out 2+ months for an appointment. My contact prescription expired and now I can't get contacts anywhere else without a prescription. They left me in a terrible situation. I'm basically forced to find another provider last minute. It would have been nice if they would have provided appointment information two months ago. Alternatively, they could have extended my prescription for two months until my appointment. Very disappointed! I guess if they're that busy, losing two patients won't make a difference.

Great office staff and location. I’m so glad their office is not located in the city of Wilmington since the traffic is so terrible there. Dr. Tisdale and staff were very thorough in their examination and explanations of any questions I had.

Downtown optical has an extremely friendly and informative staff. Vanessa and Lloyd helped me with the visit. Drove about 3 hours just to come here and it’s was 1000% worth it. I’d refer anyone here. They helped me choose glasses for my 9 month old which most places don’t have.

I received a list of providers that include this eye's office. When I called to make an appointment I found the most rudest woman on the phone who didn't let me talk at all, she kept interrupting saying "you are not understanding, we don't take your insurance, you don't understand". What I was trying to say was that my insurance updated me that the vision was no longer Cigna but it was under another name. I finally hung up to this disgusting woman. I don't understand how there is people working in customer service. I wish I can post this with 0 stars but it does not let me.

We normally like this place I bring my grandma this is the first time we were brought in the back in a normal room done a small exam then got returned to the lobby for over an hour being told their was no rooms available mind you we got brought in a normal exam room! That doesn’t make sense if we were brought in a normal room then kicked back in the lobby and told their are no room and sat for over an hour with people walking out and no one being brought to the back ! The doctor is great but as far as the explanation we received from the staff on being returned doesn’t make sense!

I have been here 3 to 4 times already to Dr.John. The best Doctor I have ever been too. His staff is so sweet also .. Best customer service.

My daughter and I have received excellent care. They are honest and do not push you into getting things you don’t need. I highly recommend them.

Great staff, quick and friendly service!

Am a client 5 years, always caring staff and very professional, I recommend them highly,