Reviews

Hi Dr. Hom, this is Dante here. Thanks so.much for fitting me into your schedule as a walk in even though you are booked up until May! I can tell you and the rest of your staff truly care about your patience and taking care of people with great care. I have an aversion to doctors and medicine so it's a pretty big leap for me to be impressed! Thanks for what you and your staff do for the community!

Given I was filling my prescriptions glasses during the COVID epidemic, the service was well-organized and efficient. I was able to find reasonably priced & attractive frames with the assistance of the staff. I received my new glasses in a very short time. The glasses were accurately made and the staff provided necessary adjustments to ensure that they fit properly. I have used this service for years and will continue to.

This place is always the very worse experience! Be ready to wait on hold for 30+ minutes when trying to get any type of care even when told to follow up with your doctor ( who will give you no way to contact them or ask follow-up questions). I seriously have so much anxiety ever time I deal with them because it is always a nightmare! Yu can never get an appointment in a timely matter, there are always mistakes. Desperate for new contacts, been trying to figure out my prescription since November! They have managed only time to see me twice with over a month between follow ups and each prescription they give me is awful. As I am writing this I am 28 minutes on hold. So unprofessional and shameful. Needed to add that after over 30 min on hold the receptionist immediately hung up. Just amazingly horrible!!!

Prescription for glasses were correct but had to return three times because they were not properly filled. I decided to get a refund and to go elsewhere.

My glasses were bent and falling off so I stopped by to ask for help. The nice lady fixed them for me immediately, and they stopped falling off. Thank you so much!

I returned to this store after 10 years. I love their good service and price. The owner still remember me. I give them a 👍👍👍 …

I am a new patient of Dr. Hoh's and I'm glad I chose him. This was my first in-person appointment since Covid happened so I was a bit nervous. Their were clear signs outside that said patients have to come in with masks and there was plenty of space to wait 6 feet away from other patients. Dr. Hoh was very nice and explained everything to me in a way I was able to understand. He's talkative and makes you feel comfortable. I had a really great experience and would definitely recommend him. His office is on the 2nd floor and it is quite easy to find in Oakland Chinatown. His staff are also really nice and respectful. Come here if you want a comfortable and safe experience.

I've been going to Dr. Hoh for about seven years now, despite the fact I no longer work in Oakland and have to take BART there from San Francisco, and he is great. He always takes his time and will explain everything he is doing, if you ask. He's very knowledgeable and makes the time fly. He's also a bargain for the Bay Area with a contact lens exam for only 130 bucks. Definitely five stars.

As everyone can attest, Dr. Hoh spends a lot of time with you explaining the procedures, the condition of your eye, and anything you need to know. He is extremely thorough, professional, and knowledgeable. The prices are right and the staff is very helpful.

I had an outstanding experience as a new patient at Olive + Spex. Dr. Pham was very friendly and took the time to make sure I understood what she was doing during her exam as well as my results and what they meant. I really appreciated her expertise and her care and empathy for me as a patient. AJ was wonderful and welcoming -- both when I called to make an appointment as well as when I arrived. I've had so many experiences with bored/unfriendly/uninterested health care team mates, and AJ was everything but! He was also great at helping me with frame selections, having already started picking some things he thought might work well for me before I started looking. He has great taste and also works to understand what you might like/prefer. Highly recommend this practice!