Reviews

I was waiting after signing in for about 45 minutes, before they told me I needed to fill out a contact information form in order for me to join the queue . Both ladies at the front had no idea what was going on and were rude. I only rate this one star because I am unable to rate them 0.

Dr. Amy Weber is disgrace to doctors. She has the worst bedside manner I've ever encountered and is nothing like her mission statement. she is far from compassionate and thorough. She is condescending, rude, and needs some training on how to treat your patients. She had an attitude from the start. Even yelled at me for not having my records transferred. I quote "I told you last time to have your records transferred". I was never told that the first time i saw her as a new patient in 2022, which is what i told her when she was done beratingme for it. the reason they weren't transferred is becasue i see another wills eye physician, and i was told that there systems would be linked by the time i came back for my yearly exam. This issue should of been taken up with the staff about giving me the wrong information. even when i told the receptionist i needed a transfer record form they told me again that i didn't need one since they're systems were connected. I had to explain how Dr. Weber yelled at me because they aren't. I dont think she would even read my records because she thought I was there because I was diabetic. I was there for a routine yearly eye exam. She even complained to me about the 160+ patients she sees on a daily basis, and is stressed/burned out. The appointment was rushed, and she acted like she didnt even want to be there. She has time to complain about her job, but not answer my questions or listen to my concerns. I get people have things going on, but that is no excuse to take that out on your patients. I'll make her life easier by being one less patient she has to see. I will not be returning here after that.

This place is horrible. They are quick to get your exam done for contact lenses but won't even check if i got the correct prescription. I stopped by the next day to make sure my contact prescription were correct because i had blurry vision. I had to schedule an appointment for next week. I just wanted to make sure i had the correct prescription contacts.

I will never go there. Every body wired. Terrible place. Poker face.

I had such a great experience here! I almost didn’t want to leave. Naomy was such a sweetheart since the moment I walked in. I really did appreciate her patience throughout the entire process. She was very helpful and it truly made me so comfortable. Even when Monica arrived she assisted Naomy with such a positive attitude & they both helped me narrow down the frames I really wanted. I’m so glad I came to this location. Thank you again ladies! Y’all left an amazing impression 🫶🏻

First doctor to make me tear up due to his generosity. Great sense of humor. Very thorough with explaining what he’s about to do. Can’t recommend him enough.

Blake was very helpful and very intelligent. I had several questions about glasses and Blake eased my mind and made me feel taken care of.

Excellent doctor. Skilled, professional and friendly. Great chair-side manner. It was not clear for awhile the reason that patients are expected to debrief prior to seeing the doctor. Patients expect to debrief their own doctor and don't want to talk twice. So, I didn't understand at first why Inwas put in that position. Then I came to understand after inquiry, that the reason was for the doctor to read the notes on his computer before entering the exam room. This is your model. I don't really agree with it but I guess It is a single debrief afterall. Problem I have is that this is done to create a rapid turnover of patients for the practice at large rather than a nod to the traditional method of allowing patients to debrief their own doctor themselves which is what patients expect and want to so. I don't like it because it is done for the benefit of the practice rather than for the patient and their experience. This is care, not a train station. This is no reflection on the doctors or staff which get an "A" from me! Just my opinion.

On my first visit my diabetic number dropped really low. Nikki took care of me by offering juice and crackers. It helped a great deal. All of the staff are very pleasant.

This isn't for the people INSIDE Costco, this is for the doctor and his receptionist next to the tire center. His receptionist is rude. She is not helpful, I told her I couldn't fill it out bc I didn't have my glasses and I couldn't see it. She should have taken it, asked me the questions & filled it out herself. But she didn't. She just sat there for 5 minutes until I asked how long it would be. She said I needed to fill out the paperwork. We went 2 rounds. I brought my prescription reading glasses, the Dr did not even look at them to see the prescription, he just prescribed new ones. If he wants to pay for them fine, but that's not how it's done. Will I go back in future? No, I'll go to a diff Costco