Reviews

The LensCrafters in Burbank is legit the best around. Sylvia helped my wife and I get comfortable in our new glasses and couldn’t be more thrilled. I’d give ten stars if they were available. Thanks for keeping us stylin!

Came in to order some contacts. Was worried I would need another eye exam because my last was at Costco. Franco made the process for me an absolute breeze. Good vibe, and all around great dude. Made my experience incredibly easy!

First time using contact lenses and they were so great & patient with me. Even for someone who have a hard time putting eye drops, I was able to do the contacts fitting successfully coz Franco gave really good tips. Great range of selections for frames as well.

I visited this office for the first time yesterday; everyone was extremely helpful and everything went as smooth as you could hope for. I didn't have to wait; everyone was ready as soon as my appointment time started. The staff were lovely … More

This was my first time ever stepping into an America’s Best location. Upon arrival, Gigi made us feel welcomed and made the check in process super easy! We were seen by Dr. Keshishian and his attention to detail did not go unnoticed! He was super thorough and really made us feel at ease. We were also helped by Allan and he was really patient while we browsed through all their options. He was very knowledgeable with all the lenses options and made it a super fun experience. I definitely recommend this place to anyone! The staff exceeded all my expectations! Thanks!

Allan is the best! Speedy service and he got us the best deals for our lenses. Very good variety of frames especially brands names. Definitely plan on returning.

I had a great, speedy experience there this week. The staff was very helpful and the doctor saw me right away. Everything was easy, and I plan to make this my new permanent store since the location near me closed in the last year. Thanks, Burbank!

I've been going to Dr. Tuli for a few years now - she's the best. So smart and kind. And her staff is the best. I have a very difficult astigmatism and finally thanks to Dr. Tuli, I have a prescription that works! I'm grateful to have found Dr. Tuli and her office.

After making an appointment, I received a phone call to call back with my insurance provider contact number, which I did and they never answered. Then they contacted me to show up early for my appointment , which I did. Finally after arriving early, they had issues verifying my insurance, tried to have me leave and tell me my insurance wasn’t in network so I had to call my instance myself and a representative had to guide the front office workers how to properly verify my insurance. Finally after my insurance was verified, which was 12:10 pm, they told me I had to leave because they were closed and didn’t let me be seen by the doctor. Keep in mind my appointment was at 11:45 am and had they answered their phones or properly known how to verify my insurance I could have been seen since I arrived at 11:00am. It’s so sad someone who is a doctor and is suppose to have ethics and morals is willing to just kick someone out so they can go home early and start their weekend early. They need to do a better job on training their front staff how to properly verify a variety of insurances.

Dr Tuli is an excellent doctor. I had a very persistent cosmetic issue with my eye and she went above and beyond to help me and find the best course of action to ultimately resolve it. She is an excellent listener and it is obvious that she cares about her patients. You will be in good hands with her.

This individual named Kouros who considers himself a physician is scamming patients. He does not evaluate patients directly instead he evaluates multiple patients at the same time and then bills the insurance carrier. Elvira called me today from billing office after 2 years asking for payment, and in return I asked for evidence/video to produce to demonstrate that professional services were rendered, Elvira had no evidence to justify that I was evaluated by him in a professional manner. This particular office is engaged in insurance fraud and patient abuse. Rumor has it that other patients have taken notice of this person's unethical behavior. Again if no professional service was rendered then Kouros you have no right to collect funds because there was no benefit to the person who you pretended to be your patient.