Reviews

Every place we've been to struggles to find my VSP this place didn't struggle one bit. They were quick and efficient. Prices yes I agree were higher than usual but the brands they carry are expensive. Found the right glasses for the family and Dr. Explains things well. The front staff all were very friendly. When it came down to the prices and plans the girl explained it well. No issues what so ever.

They have such a nice selection of glasses! I went in for one pair of frames and ended up getting 2 frames and sunglasses . Sam was super helpful and so nice. She went above and beyond to make sure I liked the frames I chose , offered to order them online in different colors, and even arranged to have frames in a different color sent to the store from a different location for me to try on. Everyone is so welcoming and helpful. Very happy about my experience here.

For over 3 weeks I have been trying to make a surgical appointment for my husband's cataract surgery. First I was told that the surgical scheduler would call me. Nothing but crickets. I have call numerous times and have left a call back number. Again crickets. I have been toward 3 times that someone would ether call me the next day, or within 20 minutes, or by the end of the day. It hasn't happened. I am so damn frustrated with the scheduling department. There is more to this story but I am not going to write a novel to air all my grievances concerning scheduling. I just hope the doctor who is going to do my husband's cataract surgery is better than the scheduling department.

Check-in was simple and appointment was timely. Dr. Perkins and his staff listened to and quickly diagnosed issues with eye surgery by others. Will schedule treatments needed. Provided several options available until issues are resolved. No one was in a hurry to get to next appointment. I am totally pleased and confident my issues will be resolved.

Halloween was a weird day for eye/retina exam and consultation with retina physician costumed as Count Dracula! Add to that blurry vision due to dilation and pink vision due to ocular dye and the appointment was memorable. Quality of care was professional, informative, caring, and efficient. Appointments are lengthy processes, the many steps are organized for efficiency, and robotic in nature. Staff consists of individuals functioning well as a team, each completing their task precisely and without much personal connection. The time with the physician was more person centered, resulting in my concerns being addressed and my questions being answered. I felt listened to and had confidence in the care received.

Great place and located great for those close to downtown. Glasses selection is one of the best I’ve ever seen. Classic and unique fun frames to choose from. All staff is super helpful and excited about getting the right things for you!

I’ve been going here two years now. Dr. K and the whole team are awesome! They are dedicated to making sure all their patients see as best as possible and are super attentive to giving the best care possible. I’ve been prescribed the best contact lenses and prescription by far in the past 10+ years using eye wear. It’s nice to get the prescriptions just right. Thank you guys so much!!

Today was my 3rd annual visit with Urban Eyecare and they never disappoint. The entire team is so great! Dr. K is very knowledgeable and answers all my questions. They are always on time, always professional and make it easy for me to make an appointment and communicate in between with anything else ever needed, it is so convenient to be able to text them! They are also always very quick to respond. I have never had any issues with urban eyecare. Thank you again Ali, for your assistance today helping me to review all my options. Ali is always so helpful and sweet, she really took the time to help me narrow down my choices and was very patient with my indecisiveness and I truly appreciate you for that!!! Thank you!!! 💖

Doc is really cool but Angela they could do without. Had my first appointment a couple months ago and wasn’t told who the doc was, just the name of the place. I show up and I don’t see the name of the place. I called and Angie scoffed a bit and said the names are all under the docs’ name in the directory. It’s not, there are some business names and I was never given a confirmation email or voicemail indicating who the doc even was. Anyways look under Dr.Balocca under the directory to be sure. Hope I was more helpful than Angela. Also, they need to update their schedule on google and yelp. MWF only.

This office is so friendly. Dr. Balocca is thorough and efficient, and so knowledgeable. I never feel rushed and I always feel super confident about his care. He really makes you feel like he sees you.. pun intended. 10 out of 10 !

Dr. Balocca and staff are a great team. They answered any questions I had. They were genuine and never made me feel like I was just another patient. Overall the whole experience left a great impression on me. I would recommend eye on health for those looking for a place to have their yearly eye exams or for more complex needs.