Reviews

This location is great. The Doctor plus all the office staff ladies are outstanding. All are very friendly, knowledgeable and patient. This is hands down the best place to get eyeglasses in Gilbert and at a good price too!

I was very happy with the quality of every aspect of getting new glasses! The doctor was great! The associates were great! the department manager, Char, was extremely helpful! I always need others' opinion on how glasses look on me. Char was amazing at helping me find the best frame for me! My glasses were made perfectly! I've spent more and got less at other optical retailers. I will definitely go back when I need a new pair as it was a great experience!

Very impressive team! We were greeted by a friendly receptionist the minute we opened the door for the appointment. The staff was prompt, polite and professional. The optometrist Dr. Leech was thorough and explained the tests and results in detail. The optician Michelle was fantastic. She took her time to explain the lenses and the different packages. She was incredibly patient and kind. Great job! I will definitely continue to get my glasses here.

I have had excellent service with America's Best at two locations. Recently they opened this location which is closer to my home. Visited twice and this last time Michelle and Ryan were a great help getting three pairs of previously purchased eyeglasses repaired. Thanks Again!

This place is amazing! 🤩 Amanda is so warm and inviting, I was running late for my appointment but she managed to still get me in. Dr. Leech was very thorough with my exam and very friendly, I’ve never felt so comfortable! Robert is very knowledgeable when it comes to glasses and was able to get me a great deal. Hannah is just the sweetest, I loved getting my glasses with her. This place has amazing prices and a wide selection of glasses. I signed up for their Eyecare Club and was able to save so much, I will definitely be back for more!!

the worst eye dr i ever had.not worth to pay.i told her that my work is close work detail and i see fuzzy,ask her if anything she can do.she said follow prescription glasses.But the prescription she gave me is for far distance.oh well,i dont need that.she just ignore my request.

Costco Optical has the best employees- great customer service from all of them!

I decided to give this Dr. and optical center a try because we have been Costco members for years. My daughter’s glasses we bothering her and at the age of 50, things were starting to get a little blurry up close. I just threw away $700.00!!! To start with, the exam was a joke. The tech started with complaining to her coworker about how the machine she was getting ready to use on me kept erroring out and did she know how to reset it. She did not yet it was used anyway. The Dr. was nice enough but while testing for vision clarity, didn’t bother giving any indication at the range of vision she was testing for. Simply clicked through three lenses asking which one was clearer and then wrote a prescription. My daughter had the same experience. A week later I go to pick up our glasses and they are useless. Even though I originally complained about things being slightly blurry up close, this Dr. decided I needed to be able to read signs that were 500 feet away. Essentially writing a prescription for binoculars. Of course the staff got incredibly rude when I asked what was going on with the glasses because I didn’t come in complaining about not beings able to read signs across a football field. Their response, we told you the prescription was for distance only! This prescription was so bad, it shrunk everything by 25% making everything look miniaturized, depth perception was gone, and everything within my functioning 5ft-25ft field of vision was shot. They told me I would have to get used to it. My daughters glasses, same story. After spending 20+ minutes finding frames that fit her face, we purchase them. I bring hers home, she puts on her glasses, not surprised now, the glasses won’t stay on her face, completely falling off. I call the optical center and I get the response, of course they’re not the same glasses you selected. Do yourself a favor, go to a real vision center. This place is horrible.

Highly recommend for friendly service,easy online applications, in person walk ins, and timely manner they finished my vision procedures . I was easily able to get my information done online before my eye appointment which made time fly by so fast, along with when arriving they took no time to get the eye exams done, which were quickly and much to my comfort when it came to the non-contact tonometer. Just one puff per eye and I was more than happy to not have to do it more than 3x. To end on another good note I found myself looking for glasses and couldn't find the style I was looking for but was given great assistance from the staff who were kind enough to bring pairs in the cat eye style I was aiming for and ended up with very chic red cat eye glasses frames. Thank you Americans Best staff for the swift and much enjoyable service. Excited to grab my prescription soon and start having control over my vision again🤓

The customer service at the Val Vista and Warner location was amazing! I felt so welcomed by the staff, and they even made me laugh! Amanda Ruiz was especially helpful, being incredibly patient with me while I tried on several frames and giving me expert tips and advice. The doctor did a great job, ensuring that the contacts I selected met both my prescription and comfort level. I was also impressed by the speed and efficiency of my services. I barely had time to get comfortable in my seat in the waiting area before I was called to each section of my exam. I will definitely be a return customer here! Thank you!!

Amanda, from America’s best was a game changer! Thanks to her, I now have single vision, computer glasses that have transformed my screen time. No more awkward head movements thanks to the perfect frames she help me choose. She made the insurance process a breeze, got me two pairs, inexpensively, and the glasses were ready even sooner than expected. Amanda’s quick and friendly fitting made this whole experience. Awesome. I couldn’t be happier!