Reviews
Hope Cheshier
2 years ago
I am so grateful for Dr.Foster! I was about to have Lasik surgery with someone else but I did not feel at ease about it. I called several people I trusted who had had cataract surgery. All 3 of them recommended Dr. Foster. He was one of the kindest doctors I’ve ever encountered. He has a great bedside manner and is very good at explaining things. He is very patient. He made me feel like a special person and not like he was just trying to get me quickly through the process so he could get paid. I felt I was in very capable hands. As it turned out I did not need Lasik surgery and was able to get what I needed for a fraction of the cost! I am so glad he is my new ophthalmologist!! I have recommended him to many people and I highly recommend him to you!
Navi
2 years ago
100% TELEHEALTH. Not a single doctor in the office, just the receptionist who doesn't even know how to greet customers. This business is a perfect example of what "appearances over quality care" is. Looks nice and clean and professional but what a joke and a waste of time. If you are only going to offer telehealth, that may be fine for some people but not everyone and you should make it 100% apparent when people make an appointment with you instead of wasting everyone's time.
Anne DeLauder
2 years ago
Very happy with their service and recommend to anyone who asks me. I needed new glasses quickly and they came through for me. I thought it would be two hours and it really only took 30 minutes. Everyone there is kind and personable, the ladies working at the desk helped me pick out my new frames. After a few days, I realized the glasses were a little too tight and they adjusted them for me. Usually glasses are a chore, but they made it fun and easy! Thank you!
Marilyn Cash
2 years ago
Doctor was great! He was very patient and thorough. Office is new and clean. Would recommend this place if you need an eye exam!
Larry S
2 years ago
For
LensCrafters
The young lady at the retail store went out of her way to help me. She also was very friendly, polite, and very professional. She was very knowledgeable about the glasses, specials, and helping me with my insurance. Overall it was an excellent experience in comparison to other locations.
Kaley J
2 years ago
For
LensCrafters
DO NOT SCHEDULE WEEKEND APPTS UNLESS YOU WANT TO HAVE IT CANCELLED. My appointment was cancelled less than 2 hours before the scheduled time, one I very much needed. “Doctor Sonja informed staff yesterday he’d be in, and then just decided not to come in today” was what I was told. Way to make a good first impression. So frustrating to have an appointment booked days in advance for it to be canceled DAY OF, especially when I scheduled it because of actual issues I’ve been having. Terrible first impression!
EDIT- my appointment was now cancelled a second time in a row. Apparently this doctor just does not come in most weekends, but the staff is required to keep his books open. I will be filing an official complaint with the medical board and with LensCrafters. It’s unfortunate that this doctor is associated with LensCrafters because it makes them look bad when it is FULLY the doctor saying he doesn’t want to come in on weekends, but the staff said they are required by law to keep his books pen. This doctor needs to be fired. I give up on having an appointment here and will be looking elsewhere. I suggest anyone else actually wanting to get their eyes checked find somewhere else, with a doctor who cares about their patients. Dr Patel should be ashamed of himself and LensCrafters should be ashamed to employee someone who doesn’t care enough to come in.
Laura Yates
2 years ago
For
LensCrafters
I don't usually leave reviews, but I had such a great experience it is worth sharing. I have a small face, and wear progressive lenses, so it is always hard for me to pick out frames. I need something large enough to have enough surface area for distance and near vision, yet small enough not to overwhelm my face. The staff at LensCrafters understood my needs, and were very patient helping me pick out frames. I had three different staff members assist me. They were all very professional, kind, friendly and patient. They made my experience very pleasant. In the end, I found something I am very happy with. I will definitely be returning yo LensCrafters in the future!
Rachel Baines
2 years ago
The staff I encountered at HLC was absolutely amazing. Dr. Ramsey was not. I walked in expecting to come out with a yes or no on whether I was a candidate for lasik or prk but I walked out on the verge of tears with an unexpected diagnosis. The diagnosis itself wasn’t the cause for my upset as much as it was the way Dr. Ramsey presented the information to me and how he treated me during his portion of the pre-op dilation exam. While I believe he’s a very knowledgable, proficient doctor, he came off as arrogant and egotistical.
Alison A
2 years ago
I did Lasik with Dr. Ramsey and had the best experience. The office staff, especially Christy and Lisa, were extremely patient and helpful, and Dr. Ramsey was born to help people in this way. My procedure was very quick, I experienced no pain, and I woke up the next day with 20/15 vision. This was one of the best investments I’ve ever made in myself -Alison Dennis
Ebonii Coffey
2 years ago
I have had a wonderful experience with Huntsville Laser Center. Huge shoutout to the staff who treats me like family! Lisa and Christy are very fun to be around and helpful with any questions I ever have. Dr. Ramsey completed PRK on my eyes six weeks ago and I’m literally seeing 2020 this year!! I highly recommend.
Richard VanDyk
2 years ago
Don’t know if Dr Stevens is a great doctor or not but his staff is surely rude and uncooperative. It is impossible to get a new patient appointment without “records” and the staff is totally unwilling to assist in the records transfer. When I asked for an appointment with one of the groups general ophthalmologists in order to get a “referral’ to Dr. Steven’s I was refused that also. When I asked to speak to the office manager I was always told she wasn’t there and my messages to her were never returned. After repeatedly calling asking about the status of my records transfer or their assistance in getting them the office manager “Tammy” was suddenly there and called me back.. She told me I was rude and to go find another doctor. That turned out to be great advice and well deserving of a one star review. Otherwise I would have to give a zero star review.
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