Reviews

I lost the screw to my eyeglass frames and walked in at the South Parkway location to ask if they could be fixed. The receptionist, Ms. Erin, jumped up and got right to work. My glasses had a hard-to-find screw, but Ms. Erin kept working to make sure my frames were usable. She was amazing and saved the day! Thank you, Ms. Erin and the team at America's Best!

I'm still recovering from the Dialating eye test but, the service was great by all office staff. I was very pleased that we were treated quickly but thoroughly and very satisfied by the selection of frames and the fine measurements taken on my focal point!. The eye exam was enlightening and when I get a chance will be back for further tests ! Thanks so much for your thorough service !!

I had an acute problem with several things doing on. When I explained my symptoms, the woman I spoke with made an app just a few hours from the time I called. The entire staff was very friendly, professional, and helpful. I feel the symptoms were addressed correctly. I felt at ease and important.

This practice is super efficient and the staff is very accommodating! I am confident in the doctor's knowledge and that of the staff. I go every year to have my regular exam and my retinopathy test. You can feel comfortable going here.

They tried to make the glasses right and sent them out to help remake the bifocal. Bifocals are still wrong and the frame fits weird. Discovered the right stem looked like it was broken when sent out to remake the lenses by the outside optical shop they contracted. Seems they tried to glue it back on. The difference is clear between left and right joints on the frame. Whoever polished the lenses, they now create a weird reflection and I can’t wear them while on the computer. Should have went to Costco.

This place was great. I went in with my prescription and they sat down with me and got everything taken care of. My glasses came in and Cassandra called me right away, due to her remembering I was leaving on vacation soon, great service and will continue to use them for my glasses!

Tina and Ruth provided extra support to help me. They gave yes/no suggestions to frames as I put them on and off and recommended the color, size, and shape. When the glasses arrived, the prescription was too strong, and Tina coordinated with the doctor to have my refractions compared before ordering a new pair. They give time and attention to customers to ensure postive results.

I had a concern about my left eye and was able to be seen by Dr. Collin’s on the same day I called, due to a short notice cancellation. The wait was minimal and Dr. Collins did a very thorough exam. Although her office did not accept my insurance, the charges were very reasonable. I went to her on a recommendation from a trusted friend, and I’m so glad I did! She's a very caring and pleasant professional, and I look forward to seeing her again for all of my and my family’s eye care needs.

Dr. Collins is absolutely amazing. She was able to engage my child in a way that made the exam process smooth. She was also patient when answering my (many) questions.

I won’t be back here. If a patient is telling you something the Doctor should listen. She was trying to justify what she thought was best when I was telling her I could not see. I was told I would have to pay for another contact eye exam even though I had already paid for one. I told the girl that was helping me pick out glasses that I shouldn’t have to pay for another contact eye exam because I already had one. she said she would find out and call me back on Monday, but she never did. Over all not a good experience.from the doctor not listening and being told I would have to pay for something I already paid for and not receiving a call back.

Great staff, quick service. I came in needing to get my prescription done and get a new pair of glasses. They got me in, checked my eye health, side vision, far vision, close vision, and determined my prescription professionally and quickly. They have a machine on site to fit the lenses to the desired frame, too. Because of this, I was in at 3:30 and had a new pair of glasses by 5:15. Wonderful place, great operation, and I love the Psalms verse on the wall.