Reviews

Dr. Stevens is fantastic, as well as Shaina! He's caring, EXTREMELY knowledgeable and thorough in his exams, and detailed in his notes. … More

Dr. Stevens is the consummate professional! Precise, current and his use of state of the art equipment gives him the edge in delivering superb medical service.

Dr Bill Sullins is an excellent eye doctor. Very communicative and highly skilled with great depth of knowledge. His staff is attentive and efficient. A pleasure to work with.

First time here. I got here on time for my appointment scheduled for 1pm. At 1:25p I still wasn’t seen or spoken to other than when I checked in. I had to get back to work. As I walked up to the front desk to let them know I was leaving is when I noticed the “please be patient with us” sign. I felt bad but also think that the information about starting a new system and having 2 brand new employees should have been verbally passed on to patients checking in. I had no time to wait and could have rescheduled ASAP instead of sitting there for almost 30 minutes. Also all of the lights are off in the waiting room, and it’s already an uninviting atmosphere. It was really wierd. I’ll be going somewhere else that’s quicker and has better customer service.

As another reviewer mentioned, the doctor and technicians were kind and very likeable. The billing and costs were terrible. I paid a co-pay when I walked in for my appointment. I did not receive a new prescription when leaving, and upon calling back to get that sorted out I was billed again. When I went back into the office to pick it up, I was billed for a third time. Total costs, with a good health insurance plan, came out to over $130 for one routine eye exam for glasses and contacts.

I spent 15 minutes on hold yesterday (March 3, 2022) with no one getting back to me. Today, I spent another 15 minutes on hold. Just as I was about to hang up, someone finally answered and bluntly told me that my insurance would not be accepted. With customer service like this, I do not see how Dr. McCoy has stayed in business.

Wow I wish I found this place years ago! I was concerned after my recent cornea surgery, that I had been left worse off than before the surgery. It took a poor fitting and a referral to Dr. Brantley for me to receive the best care I have had with this condition since first being diagnosed in 2009. Dr. Brantley took the time to first, care for my injury the previous contact gave me and then begin the next phase of the process which was fitting and making me whole again! He was thorough and made me feel comfortable. He’s easy to speak with and made me feel a thousand times better when I left his office. I cannot say enough words of the care Dr. Brantley provides and the way he restored faith back into patient care for me. I truly do appreciate him beyond words.Thank you.

Dr. Brantley is hands-down the finest eye doctor I’ve been to. I visited 7 doctors around the country and he is the first to actually diagnose my eyesight issues and provide effective treatment. He is personable and 100% engaged with his patients. Highly recommended!

After years of issues with worsening ghosting and double vision and no luck correcting with traditional soft lenses, I was referred to Dr. Brantley, who immediately determined that I had keratoconus and started the process to fit me with custom scleral lenses to correct my issues with irregular corneas and external astigmatism. While I experienced immediate improvement, he continued to fine tune the fit and acuity on each eye over the course of many follow-up visits. Dr. Brantley was able to diagnose that I had an extremely rare case of internal astigmatism and design a solution for that issue as well. My vision is now the best it has been in over 20 years. The Alabama Cornea Care Center is the exact opposite of a corporate eye care experience. Dr. Brantley has taken the time and care to understand my very unique needs and I can now get back to enjoying computer and music tasks with much more ease.

Not a happy camper. It took me a while to get my annual appointment. I waited over a month. That is not a big deal and it is expected in todays world. The problem is that I get there 10 minutes before my appointment and they tell me i need a new Tricare referral and can't see me without it! Now they tell me? A little lacking. They actually suggested that I call my Doctors office and try and get one and keep my appointment. Not my Doctors office fault why should I ask them to jump through hoops and try and get the referral? I believe they should have notified me in advance of their need for this. I would have had plenty of time to get it. A waste of mine and their time. The medical care I received from this office has always been good. Unfortunately I had to get an appointment with a different Doctor and business as I can't stand the incompetency on the business side of things.

Really nice staff. Extremely clean facility. Well organized. Had my cataracts removed. Both visits totally successful. You can’t go wrong here. Well done. Very professional and friendly. Highly recommend.